ThePhotoStickReviews of thephotostick.com

Reply from ThePhotoStickMar 9, 2022

Hello, Charles. Thank you so much for taking the time to post about your experience with our staff. We are very happy to hear that they were helpful and that you are now contented. If you have any questions in the future, please reach out to us. One of our agents will be happy to Chat with you. Sincerely, ThePhotoStick Team www.thephotostick.com Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page.

Reply from ThePhotoStickMar 9, 2022

Hello, Mr. Bryant. I am so sorry to hear that you had major issues with both of your ThePhotoSticks. Our Customer Relations Director will reach out to you. Quality is a top priority for us and we thank you for bringing this to our attention. Sincerely, Debby ThePhotoStick Team

Reply from ThePhotoStickMar 7, 2022

Hello, I am sorry to hear that you are having issues with your OMNI ThePhotoStick 256GB. If you have not already done so, please reach out to our customer support department via Chat or email. One of agents will be happy to assist you with return and refund options. Sincerely, Debby ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address [email protected] In Depth User Guide Video and System Requirements Return Policy Shipping Policy FAQs

Reply from ThePhotoStickMar 3, 2022

Hello, Peter. Sorry to hear that your package has not arrived yet. ThePhotoStick shipping department is very efficient. We generally ship packages out of Colorado, USA the same day the order was placed. Unfortunately, the slow down is occurring on the international side. We have a message posted on our website (in the Shipping information section) noting the international Delays. We email all of our customers a "shipping confirmation" the day it ships out. That emailed shipping confirmation has their order tracking number. Customers are able to track their package using that information. Customers can also contact their local post office or customs department and ask what the delay is with their package delivery. https://www.thephotostick.com/pages/shipping Delays Most International packages are delivered within 2-8 weeks, however, some packages have been delayed by an additional 2-6 weeks. To minimize delays, be sure to provide an accurate shipping address and telephone number! Please also be aware that delays in customs are becoming increasingly common. Packages may take longer to get to international destinations, and unfortunately, we cannot control or prevent this type of delay. If you would like assistance in tracking your package, please reach out to our customer support department via Chat or email on our website. One of our agents will be happy to assist you. Please have your order number available. It is listed in the order confirmation email or text that we sent to you. Sincerely, Debby ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Shipping Policy Customer support email address [email protected] FAQs In Depth User Guide Detailed product information Video and System Requirements Return Policy

Reply from ThePhotoStickMar 1, 2022

Hello, Alan. Thank you for letting us know that everything was sorted out smoothly with your order. We appreciate the positive review and your kind words. If we can be of any further assistance to you in the future, please let us know. One of our customer service agents will be happy to assist you via Chat or Email. Sincerely, ThePhotoStick Team www.thephotostick.com [email protected]

Reply from ThePhotoStickFeb 23, 2022

Hello, Jeanette. Thank you for taking the time to post this wonderful compliment. It is always a pleasure to assist our valued customers. If you have any questions in the future, please reach out to us. Sincerely, Debby ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address [email protected] Shipping Policy FAQs In Depth User Guide Video and System Requirements Returns Policy

Reply from ThePhotoStickFeb 15, 2022

Hello, Sheila. I am sorry to hear that ThePhotoStick is taking so long to load your photos. Please reach out to our customer support department via Chat (as you did before) or via email. One of our agents will be happy to assist you with product use, replacements, or with return and refund options. We have sold over a million of ThePhotoSticks and have satisfied customers world wide. We value each and every one of our customers and we do our very best to assist them when we hear of an issue. Sincerely, Debby ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address [email protected] Shipping Policy FAQs In Depth User Guide Video and System Requirements Returns Policy

Reply from ThePhotoStickFeb 14, 2022

Hello, Carri. Thank you so much for posting this awesome review and for letting us know that your ThePhotoStick works great. If you have any questions in the future please reach out to us. Sincerely, Debby www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address [email protected] Shipping Policy FAQs In Depth User Guide Video and System Requirements Returns Policy