Great
Based on 3,136 reviews
TherapetMD4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
3,136 approved reviews, newest moderated first
Louise P.
I am very happy with this product. It works well with my cats being less aggressive with each other. With 4 male and 3 female cats it has truly made a positive difference in our lives. I have now ordered automatic refills. I highly recommend this product
Christie C.
I was wary at first, but our cat had started peeing where she wasn’t supposed to, and I took a chance on TheraPet. It paid off 100%! She is a calmer and happier cat now, and she only pees in her litter boxes now! Yaaaayyy!!!
Cheryl C.
Your customer service was amazing! They were very understanding in why I had to return my product. I was able to return my product with no issues at all.
Catherine D.
The company is very responsive and promptly answered questions. We wound up using a different behavior modification technique to solve our major issue. We will recommend others to give this a try!
Jared W.
We had purchased the diffusers for dog calming. We understood that there would be no smell so we thought nothing of it. We had them plugged in for a day. When I got up the next morning the smell was very strong and the diffusers were hot to the touch. They only way I can describe the smell is like melting plastic with a musty undertone to them. We noticed a small amount of smoke coming from the top of the diffusers. (Possibility the product burning off) We later did some digging and found out that there is a good possibility that they can overheat and cause fire. When we unplugged them we couldn't hold them for more than a few seconds....that's how hot they were. Not to mention the smell filled our living room and we had air it out. We called for a return and refund and the company only was only going to try and give us a 45% return and we had to pay for ship the product back to them. They said if we don't want to ship them then donate them to an animal shelter. We are still fighting about the return and refund as of this post. Customer service was completely unprofessional and would accept and responsibility or accountability for their defective product. I HIGHLY DO NOT RECOMMEND THEIS PRODUCT OR COMPANY!!!!!! Buyer beware. If I could give them negative stars I would.
Reply from TherapetMDJun 29, 2026
Hello Jared, We're sincerely sorry to hear about your experience, and we completely understand how concerning it must have been to notice the strong burning smell and that the diffuser became extremely hot. Based on what you've described, I agree that the unit you received appears to have been defective, and I apologize for the inconvenience and frustration this has caused. We genuinely want to make this right. However, we haven't been able to locate an order under the name Jared Williams, so we're unable to review your case or the previous communication with our support team. Could you please reach out to us directly and include Attention: John Bryan" in the subject line? That will ensure your email comes directly to me, and I'll personally review your case and do everything I can to help resolve this matter as quickly as possible. Again, I sincerely apologize for your experience. We appreciate you bringing this to our attention and hope you'll give us the opportunity to make this right. Best Regards, John of TheraPetMD
Wleklinski H.
Very helpful product. Stopped my dog from going in the family room.
Marge O.
This is my 2nd review, I had a long phone conversation with one of your people about my experience and she mentioned using my connection as part of a promotion and reminded me that the 4th is coming up. My brother's and niece's dogs may be nervous so I ordered some TherapetMD for their dogs as well using express shipping, as it worked so well with my puppy (8 months) it should work with their dogs as they are afraid of the fireworks! It worked with my little puppy Honeybuns Hope and she finally adjusted but since I have leftovers of this I may have to use it for the 4th of July!
Michelle D.
I’ve used before and it works great.
