Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Carole Filangieri, P.
Therapy Notes has been transparent and informative while navigating the Change Healthcare crisis. They have been proactive in trying several different approaches to helping providers get paid once again. I am grateful for the work that they are doing
Sandra M.
My credit card had been hacked and they helped me change my password and connect my account to a new credit card for payment! They were very helpful and the problem was resolved
Deon C.
Mrs. Lindsay K was very respectful and knowledgeable.
Connie
This has to be the best customer service EVER!!! Courtney was so patient and understanding with me in every respect…from helping me log on through my iPad to appropriately answering the questions needed for completing the survey. Never once did I feel rushed or hurried. Thank you, Courtney/Therapy Notes, for taking the time to help us complete the survey and taking a load off of our “to do” list!!!!!!
Tonia G.
Kind and helpful support person made my call pleasant, and I received answers to the questions I asked.
cheryl P.
TherapyNotes, LLC is on top of everything!! I have never had bad customer service, all of their employees are beyond knowledgable and helpful, and their response time is very quick!
Lara F.
Therapy Notes provides exceptional customer support. They are constantly innovating and extremely helpful if there are any questions or concerns. They reply very quickly and with a through and thoughtful answer. I'm extremely happy with this EHR service and highly recommend it.
Gina G.
The support team at Therapy Notes provides exceptional service, and I have always come away with my issue resolved. Just one of the many reasons why I love using Therapy Notes!
