Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Georgia L.
The customer service representative was helpful with trouble shooting a claims rejection. I would have never been able to resolve this problem without his help. He was knowledgeable, patient, and I appreciate the fact that he knows the product.
Samuel Samuel M.
After nearly four decades in medical practice, I can confidently say that the team at TherapyNotes have set a new standard for excellence. Their services are not only remarkably affordable, but every interaction is marked by genuine respect and unwavering support. My experience with their Associates, especially Rocky, has been nothing short of exceptional. She guided me through the transition from Tebra to TherapyNotes with professionalism and kindness, and a service rate that is more affordable than what I previously paid at Tebra—all while making me feel truly valued as a client. The quality of support I’ve received here is unparalleled, and I am deeply grateful to be part of the TherapyNotes community. Samuel Samuel MD, FASAM, DFAACAP.
Allie B.
Support team was very helpful in answering all my questions that I had. They are friendly and informative.
Dr. Elka Jacobs P.
Pleasant-natured, direct assistance to task completion.
Natalie L.
Therapy Notes Customer Service is always top notch. The Help Desk employees are always kind and helpful. Most importantly, they made me feel comfortable and never made me feel silly for asking questions. Highly recommend!
Kate N.
My call was answered promptly. I was given quick and helpful advice. The solution worked! Problem solved! Overall, I'm very pleased with Therapy Notes.
Rondi B.
I had been frustrated and pulling my hair out with insurance problems all week, and then I reached out to TherapyNotes Support. I spoke with Tel M for a brief time as she walked me through the issues, one at a time, providing clear, concise directions. I got all my issues resolved and feel so grateful for the 24/7 support!
Carla B D.
The customer servicey is always fantastic! They responded within minutes and I was able to figure out an issue that was completely my doing. They are always kind and helpful. Thank you!
