virginia C.
After 2 months of chasing salon works…
After 2 months of chasing salon works for my order, and still no delivery, ive decided to report them to trading standards. I would’nt even give them one star, i believe theyre are scammers.
Bad
Based on 20 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thesalonworks is listed under Hair Care & Styling.
Thesalonworks (thesalonworks.com) has 20 customer reviews on Folks Told, with an average rating of 1.2 out of 5.
20 approved reviews, newest moderated first
virginia C.
After 2 months of chasing salon works for my order, and still no delivery, ive decided to report them to trading standards. I would’nt even give them one star, i believe theyre are scammers.
HCW
*SCAM COMPANY* Product never arrived. The tel helpline number of the automated email receipt was a 'not-in-use' number. The email address given does not reply. The website info suggests it's a branch of The Works Ltd UK, but it's not and on Companies House it is not listed anywhere. It was an expensive purchase - but these companies are more interested in your bank details than they are your money, so I will remain concerned.
Mark Y.
I placed my order on the 5th of April 2026. It stated that my order would be processed and delivered within 5 working days. Let's just say that it's now the 24th of April and I still haven't received my order.
Erika
Do not use this company. They take your money do not answer your calls or emails and you will not receive your goods! I will wait one month, nothing at all, really ScamerS scamers
maria
Scammer,scammer scammer ordered scissors at cost of £219 there was no follow up email, after a week of waiting I emailed and recieved a reply saying that they were being dispatched that very afternoon and I would recieve an email once tgey were in transit, guess what.....no email ever arrived and no scissors ever arrived ,I looked into the company director and he sounds a complete waste of oxygen ......and going through my bank to recover funds
Emma D.
DO NOT BUY FROM THIS COMPANY THEY TAKE YOUR MONEY & DON’T SEND THE GOODS, TRIED NUMEROUS TIMES TO CONTACT THEM, ONLY TO BE IGNORED 😡 SCAMMERS
Anti B.
Same experience as everyone else here - we ordered £240 worth of goods almost two months ago, never received them and they stopped replying a month ago. We have now threatened legal action and will take them to small claims court if we don't receive a full refund. Avoid this "company" at all costs - they are scammers.
Wayne
Absolutely disgusting company. They should be embarrassed and ashamed. Products ordered never received. No order confirmation, no communication until threatened with legal action. Kevin Dunstall is a terrible staff member too with broken promises. Just remember when treating people like this that karma always comes back around.