John
Rude and Obnoxious
Rude and Obnoxious - held me to ransom for more money due to delays at my end that couldn't control. Granted delay was excessive however they called, accused me of being non conformative and slapped an extra $300 charge saying if its not paid today they'll cancel project. I said I need a week and they literally declined. "its today or ***". Oliver, Nathan & Ben - every single one of them at some point have been rude. Don't buy the dodgy accents either.
Reply from The Web NovasMay 6, 2025
Thank you for taking the time to share your concerns. We're truly sorry to hear about your experience — especially if any of our team members came across as unprofessional or disrespectful. That is never acceptable, and we sincerely apologize if you felt pressured or mistreated at any point. While we do have policies in place to manage extended delays, we also strive to be flexible and understanding of individual circumstances. We regret if our communication fell short of that standard in your case. To fully investigate what happened and ensure this is addressed appropriately, could you please provide your Order ID or any additional project details? We want to review the full history of your case and follow up accordingly. We value your feedback and would appreciate the opportunity to make things right. Kind regards, The Web Novas




