Great
Based on 464 reviews
Think Energy4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Think Energy is an energy company with the bright idea to make clean energy simple, easy and affordable for everyone.
Think Energy (thinkenergy.com) has 464 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 324 reviews with 5 stars · Clear filters
Pam S.
Customer service agent was polite, knowledgeable, and able to answer my questions clearly and quickly.
Reply from Think EnergyJul 12, 2018
Hey Pam - Our team appreciates your compliments. Thanks for choosing us as your supplier! Sincerely, The Think Energy Team
man L.
Good website
Reply from Think EnergyJul 12, 2018
Thanks so much, Man Le! The Think Energy Team
AP A.
I am impressed with overall service provided to me
Reply from Think EnergyJul 12, 2018
Hey there, It's awesome to hear you were impressed with our service! Thanks, The Think Energy Team
Stephen D.
There is quite a range of customer service quality in this industry. Think Energy is one of the better ones, in this regard. One minor comment is the headsets used pick up a lot of background talk. I sometimes felt I could hear other people in the room clearer than the sales person I was talking to.
Reply from Think EnergyJun 14, 2018
Hey Stephen, We were able to resolve the issue with the agent’s headset, so thank you for bringing that to our attention. This will help us improve future customer interactions. We’re happy that you had an overall pleasant experience! Thanks! The Think Energy Team
Alisa J.
Good Morning, I signed up with Think Energy company on 6/7/18 and I had a most wonderful experience with a representative name Lesly she was superb in every sense of the word, she was highly professional, kind, knowledgeable, courteous, warm, easily entreated and very friendly, her customer service was over and beyond, top notch, I was blessed to get her. Oodles, oodles of kudos to Lesly. Thank you Think Energy for having such a wonderful employee to handle customers, I'll add to your name as Think Customer Service after my wonderful most pleasant experience with Lesly. Thank you. Totally Satisfied customer Alisa Jones
Reply from Think EnergyJun 14, 2018
Hi Alisa, It’s so great to hear that Lesly was able to provide you with the best possible customer service. We will be sure to pass along your kind words. We’re glad to have you as our customer! Thank you, The Think Energy Team
Jayson S.
The experience that I have had with Think Energy has been terrific. This is our third year using Think energy. Their customer service is knowledgeable and helpful.
Reply from Think EnergyJun 7, 2018
Hi Jayson, Awesome, we are happy you decided to continue your service with us! Thanks for sharing your experience. The Think Energy Team
Marlo B.
Very good customer service. I was gonna cancel my service but the guy found a cheaper rate for me, and now I’m a continued customer.
Reply from Think EnergyJun 4, 2018
Thanks for staying with us, Marlo! Let us know if there is anything else we can do for you. The Think Energy Team
Jeff S.
Fast customer service and very easy to set up new account.
Reply from Think EnergyMay 31, 2018
Hey Jeff - We are glad your enrollment went smoothly. Thanks for choosing us as your supplier! The Think Energy Team
