Larhonda M.
My first meeting tonight gave me great…
My first meeting tonight gave me great information, I have many questions but will read all info! Excited about Auto Save.

Great
Based on 464 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Think Energy is an energy company with the bright idea to make clean energy simple, easy and affordable for everyone.
Think Energy (thinkenergy.com) has 464 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 32 reviews with 4 stars · Clear filters
Larhonda M.
My first meeting tonight gave me great information, I have many questions but will read all info! Excited about Auto Save.
Deflected
I switched to Think Energy last mounth and i'm pretty happy with my choice so far. There fixed-rate plan is cheaper than my old company and i like knowing my bill won't go crazy high out of nowhere. The best part is they use clean energy, which makes me feel good about helping the environment. Signing up wasn't to hard, and when i had a question, their customer service got back to me pretty quick. They have this Free Energy Club thing that gives you money back, which is cool. It's only been a few weeks, so i can't say i've saved tons of money yet. Legit company, better than my previous one!
Reply from Think EnergyJul 30, 2024
Wonderful to hear! Thank you for your review!
David
Advisor support, Kevin and Stephan specifically, have been incredible in many interactions. The willingness of corporate leaders to listen intently to our input, both successes and struggles, means much to me relationally. Promotions that benefit the field as well as the company have been instrumental in my team’s growth and my qualifying for and attending the recent trip to the DR. Thanks to all!!! Looking below, it appears that perhaps you wanted an individual review based on a single experience. Having been in since the launch I find that difficult. So please forgive me for taking the liberty to make my review broader in scope.
Reply from Think EnergyJul 5, 2023
We appreciate all of your input! Thank you for your review, David.
Mia
My experience was great because the customer service really listened to my Think Energy account questions, and thoroughly and thoughtfully, answered my questions. They were nice over the phone.
Reply from Think EnergyJun 27, 2023
Thank you Mia! This is so wonderful to hear. Customer Care is so important, and we are always striving to do better.
Chris
Any time I have an issue or question. It is answered promptly.
Reply from Think EnergyJun 26, 2023
Wonderful to hear Chris! Thank you for your review.
Rudolf
Great roll out of products and marketing help. I am awaiting the expansion into Virginia to compete with Dominion Power along with the growth of Community Solar.
Reply from Think EnergyJun 26, 2023
We can't wait for this Rudolf! Thank you for your review.
Jeanne
The videos are a great help for us as advisors. I love the customer video and the newest Solar video. I sent the customer video out to mt customers and told them I would help them enroll their customers in the free energy club. Very duplicatable.
Reply from Think EnergyJun 26, 2023
This is wonderful to hear Jeanne! Thank you for your review
Pamela
Actually, it was quite upset until you finally got my email associated with my home address, but I understand there was a lot of glitches to get through
Reply from Think EnergyJun 26, 2023
Thank you for your review. We really appreciate your understanding. Things will continue to get smoother.