Sharlene M.
On time delivery and price
Door to door in person
Reply from Thomson DairiesMar 21, 2023
thanks

Excellent
Based on 671 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Local milk delivery service. Fresh milk, eggs, juice and dairy delivered daily to your home. Order online and pay by direct debit. We also work with Local bakers, Butchers and other suppliers to provide high quality produce.
Thomson Dairies (thomsondairies.com) has 671 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
671 approved reviews, newest moderated first
Sharlene M.
Door to door in person
Reply from Thomson DairiesMar 21, 2023
thanks
Andrew B.
Fantastic Service. Could not recommend Thomson Dairies more. Nothing more satisfying than having my milk and fruit juice on my doorstep in the morning. Freshest milk I think I have ever had, much better than any supermarket milk. Yes, it is slightly more costlier than supermarket milk, but at the end of the day it is supporting local dairy farmers who need all the help they can get by getting a fair and decent price for their produce. I would encourage anyone, who can, to sign up. Hassle free milk, fruit juice, eggs etc.
Reply from Thomson DairiesMar 21, 2023
Many thanks for your kind review. Thanks. john
Stacey
Follow up after posting the note about the service was very positive. A bit more time could have been taken to discuss next steps as I have been unclear about how to access and account and change the order. Not final information of total cost of what I did order. Detail that emails would come from a specific sender would help as other than direct debit I received nothing from Thompson Dairies. This email was from Info which I would have thought was just spam. Overall I do think the service and products will be positive. First delivery expected this week.
Reply from Thomson DairiesApr 6, 2023
Thank you
Catherine W.
I wanted to change my order and Nicola replied straight away and organised all this for me very quickly
Reply from Thomson DairiesMar 14, 2023
thank you
caroline M.
Great service , a lot easier getting my milk delivered and like the glass bottles
Reply from Thomson DairiesApr 6, 2023
Thanks
Richard A.
After being promised a delivery to start from Monday 27th February 2023. Nothing. Called and was told it would start on 2nd March 2023. Today is 3rd March 2023 still no delivery. Cancelled contract and direct debit. Hopeless. They tell me that there was a problem accessing the property. Clearly deliverer went to the wrong address and in any case they did not beother either on 27th February or 2nd March to tell me that there was a problem. I've sent them an image of the property.
Reply from Thomson DairiesMar 3, 2023
Hi there, we have checked into this for you. We also arranged the driver to go over and above and take a photo of the delivery area which we got sent through teams. I believe this is far from hopeless. call our office and we will assist. hopefully turn that 1 star in a 5. Thanks again
Shannon
Fantastic service! I didn’t have milk deliveries due to issues with a different company which left us out of pocket at the end after many issues so I was very unsure. But working full time and wanting more family time the adverts on Facebook swayed me. I struggled to get the online form to work when I asked for help they took my number, called when they said I would. John was amazing and so helpful and now all set up ready to go! Couldn’t fault the service!
Reply from Thomson DairiesMar 2, 2023
thank you. I will be sure to pass over the information to John. Much appreciated.
Mrs. E. F.
I have found my dealings with this company to be easy and they are most efficient. Today was no exception. Nicola dealt with my enquiry very well. She was polite, helpful and pleasant.