Great
Based on 100 reviews
Ticketbud4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ticketbud provides event ticketing software that's easy for first time event organizers, yet powerful and flexible for large events. We make it easy for event organizers to sell tickets to their events and get paid fast. Successfully create and manage your event ticketing with Ticketbud.
Ticketbud (ticketbud.com) has 100 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
100 approved reviews, newest moderated first
Joey B.
I almost used a competitor, then decided to do some research and found TicketBud. I wanted to create paid online webinars with event registration software as a lead generator for my business. It has proven to be very successful. I wish that there were Cheaper fees at TicketBud, but they are still worthy of 5 starts in my opinion. I think you do great, wonderful customer service too. One suggestion is to make it easier to “Buy 1, Get 1 Half Off” tickets. ..
Lora W.
As an event planner, I need an all in one service. Ticketbud has great customer service and a very user friendly system. It helps us to sell fewer tickets at the event as i have too many other jobs to do there they have done a great job with ease and convenience.
Velma C.
I am the social events chair for the student forum group at our school, and I plan all the social events. Our group have never used a ticketing system before, so we did a lot of research beforehand. We chose Ticketbud because they were able to pay out before our fundraisers. We have used it a lot now, even for events with large amount of people,We would recommend Ticketbud to anyone else out there.
Jessica G.
I recently bought tickets from Ticketbud for a conference. I received the tickets promptly. This was my first time using them to buy, Its a good service. Just needs more marketing.
Hannah G.
I was up and running in 15 minutes. A bit more than they say on their site, but I was new, So who knows. I was able to embed their ticket widget in our website. I was able to send out emails to people so they would know about our events. Overall, Ticketbud was very easy to use for selling tickets online.
Ed
I still have yet to receive my refund for the scam event that was hosted on TicketBud's website. I would steer clear of using their service as their due diligence is clearly still in it's infant stages. Furthermore, they decided to create 7 transfer phone lines that all lead to a voicemail so you could not communicate with a real person. All things said and done your platform hosted a scam event. It's now December 8th and I have not received a refund nor any follow up from you or the aforementioned vendor.
Elaine J.
I would never purchase anything through these guys again . I bought a ticket to an even in August the event was in October ( my bday weekend) I got an email the event was cancelled and would receive a refund . Well here it is November and still no refund. I found out I wasn't the only one out here so now we are all looking into a class action lawsuit. Oh and there's no one you can talk to either the only department that has actual people working is sales yea go figure.
Reply from TicketbudNov 15, 2017
Wayback Entertainment and its representative, Stephen Eubank (collectively, the "Event Organizer"), approached Ticketbud in early September 2017 about using the Platform to facilitate the sale of tickets for its "Haunted Booze Cruise" events in certain cities across the United States ("Initial Events"), which Event Organizer was already promoting on Facebook. After being contacted by the Event Organizer, Ticketbud conducted reasonable due diligence to confirm the validity of the Initial Events, including: Speaking with Stephen Eubank about such events; Requesting contact information for the boat vendors for each of such events; Confirming that a contract existed between such boat vendors and the Event Organizer; Confirming that Event Organizer had made substantial deposits with such boat vendors; Confirming, in some instances, that Event Organizer had successfully held similar events with such boat vendors in the past; Confirming that Event Organizer did not intend to sell tickets in excess of the capacity of the reserved boats; and Continuing to follow up with the boat vendors to confirm all payment to the boats were made and such reservations remained in place. Upon completing its due diligence on the Initial Events, Ticketbud agreed to allow Event Organizer to sell tickets to the Initial Events through the Platform and Event Organizer entered into a separate agreement with Stripe to process the payments associated with such sales. A few weeks later, Ticketbud noticed that Event Organizer had started selling tickets to "Haunted Booze Cruise" events in new locations ("New Events"). Ticketbud immediately reached out to Event Organizer in an effort to perform the same due diligence on the New Events that it performed on the Initial Events. Event Organizer communicated that it was in negotiations with several boat vendors for the New Events and would promptly provide Ticketbud with the requested information. However, Event Organizer shortly thereafter informed Ticketbud that it was unable to secure the required boat reservations and intended to cancel such events and refund all tickets purchased for such events. Stephen Eubank initiated refunds for such tickets with Stripe on or around September 28, 2017 as well as informed Stripe that a significant volume of transactions were going to be refunded by the Event Organizer. Upon initiating such refunds, the fees collected by Ticketbud in connection with the canceled events (i.e., an aggregate amount of $7,497.81) were returned to Stripe to be refunded to the purchasers. To Ticketbud's knowledge, Ticketbud no longer possesses any fees and has not profited or made any revenues, from the canceled events of Event Organizer. To the extent Ticketbud does possess any such fees, Ticketbud has authorized Stripe to collect such fees and refund the applicable purchasers. At this point, this process is solely controlled by Stripe. After the refunds were initiated, Ticketbud contacted the Event Organizer and requested that it keep in communication with its customers during the refund process. Event Organizer agreed to do so and assured Ticketbud that the customers who purchased tickets to the canceled events would be refunded the full amount paid for their respective tickets. However, after the standard 10 business day refund period, Ticketbud was notified by Stripe that it was unable to complete the initiated refunds and that Stripe was working directly with the Event Organizer to resolve certain issues and complete the outstanding refunds. Ticketbud later learned from Event Organizer and Stripe that the bank account of Event Organizer (i.e. Stephen Eubank) had been frozen and the funds required to process the refunds were not accessible. Ticketbud understands that Event Organizer wired a significant amount of funds to Stripe on or about October 24, 2017 to cover a portion of the outstanding refunds. Ticketbud further understands that Stripe is still waiting for additional funds from the Event Organizer to cover the remaining outstanding refunds. Ticketbud has and will continue to use its best efforts to facilitate communication between Stripe and Event Organizer in an effort to complete the outstanding refunds, but has no control over the refund process at this point.
Raul G.
HOLA TODOS I recently use Ticketbud for an event here...perdon mi English...but they are very well. I used Ticketbud for event ticketing and even though I am not en the united status i understood it easy. Gracias Ticketbud thanks to u I sold many tickets to my show! I will use you again in the future!!
