TOPDON Technology USA, Inc.Reviews of topdon.us

Ich habe Anfang des Jahres eine Topdon TS004 Wärmebild Monokular gekauft. Vor einigen Wochen hat sich dann ein elementarer Bestandteil in Form eines Gummis des Gehäuses unbemerkt gelöst, welcher als Stoßschutz an der Front dient. Ich habe mich dann an die Firma Topdon gewandt mit der bitte mir das verloren gegangene Teil mit als Ersatzteil anzubieten, selbstverständlich gegen Bezahlung. Mir wurde lapidar mitgeteilt es gäbe kein Ersatzteil mehr und fertig. Keinen Ansatz für einen Lösungsvorschlag. Das ist kein Kundenservice in der heutigen Zeit. Und nun meldet sich gar keiner mehr, das ist eine bodenlose Frechheit. Ich habe für das Gerät gut 500€ bezahlt und kann es nun nicht mehr in vollem Umfang nutzen. Definitiv kann ich die Firma TOPDON niemanden weiter empfehlen.

My Topdon tool stopped working after just two weeks of light use. It won't even power on now. Cheap build quality and terrible customer service. Avoid this brand!

I have a Topdon Battery Tester. The thing is absolute garbage. When testing most batteries, it will read "Power too low to test". But if you use a Solar battery tester you will get direct results. This device is not qualified for a professional environment. I decided to use the Topdon on a brand spanking new battery last week. It read, and I quote, "Power too low to test" The Solar tester tested and passed the new battery measuring about 12.8v. The Topdon didn't even try. So we no longer use the Topdon as it has proven to be untrustworthy.

DO NOT BUY ANYTHING FROM THIS COMPANY, I BOUGHT A ARTIDIAG 600S DIAGNOSIS SCANNER AROUND 6 MONTHS AGO, STOPPED WORKING AFTER THE 3 TIME USING IT AND REPORTED IT ON THE 13TH APRIL, ITS NOW 5 WEEKS LATER AND 23 EMAILS LATER AND THEY HAVNT OFFERED TO REPAIR OR REPLACE, THEY ARE TRYING EVERYTHING IN THERE POWER TO GET OUT OF THE 1 YEAR GUARANTEE, THIS IS A TRULY SHOCKING COMPANY, I MUST REITERATE DO NOT BUY ANYTHING FROM THESE, I CANT BELIEVE THEY ARE STILL IN BUSINESS, JUST TAKE A LOOK AT THIS TRUST PILOT FOR THERE COMPANY, ABSOLUTELY SHOCKING

totally garbage， I bought the TC004, package broken when I received it and no one respond, it seems they deesn't have any department to handle aftersale service

BE VERY CAREFUL OF THIS COMPANY TOPDON, THEY SELL YOU AN ITEM SAYING IT WILL BE OK FOR YOUR VEHICLE, AND WHEN YOU RETURN IT, SAYING IT IS NOT SUITABLE FOR YOUR VEHICLE, THEY STOP OVER 50% OF YOUR MONEY, BUY ELSEWHERE THERE ARE MORE REPUTABLE COMPANIES ABOUT, THESE ARE SCUMBAGS, CONNING PEOPLE, OUT JUST FOR MONEY. DISPICABLE!!!!

Purchased topdon tb8000 profesional battery charger not cheap it developed a fault nust over 12 months i was also getting bad electric shocks from car while charging battery .topdon cust service told me under warrenty and would send me new one which the didnt then following chasing it up they denied they sold them in uk and told me they wont help Cheap chinese junk .and dangerous shock hazzard Topdon replied they wont support the warranty as not purchased from their uk branch

Min ektefelle bestilte Topdon diagnoseverktøy, den ble sendt fra Tyskland. Betalingen ble innkrevd fra Barcelona. Verktøyet hadde ikke de funksjonene som lovet (Nox problem på BMW) . Vi returnerte varen til Tyskland og sendte epost for å få pengene tilbake. Har fått flere intetsigende eposter som svar fra Topdon. Vi har sendt flere eposter men får bare tullete svar. Nå har varen kommer i retur til oss. Takk for svar. Vi har omsider fått pengene tilbake.