topmate.ioReviews of topmate.io

Topmate does not pay the service providers. IT IS A SCAM. It was paid by service seekers and have went unanswered to support emails regarding payment withdrawal. They don't have phone number listed and the physical address is fraud too.

This is absolutely the most incompetent service I have ever seen. Their platform is blocked by every single browser I tried to use to pick my client's call, including my own phone. No link sent by them worked. I was forced to cancel the call because they have no customer service ready to assist you. I will never use this again.

Useless and third class platform. I paid for the one to one session but it didn't happen. It's been more than 1 month there is no response. I emailed them,WhatsApp them. Useless. Please be aware don't spend your money through this platform.and. It's totally trap please don't use it

i had sold some courses on my store but i dont got my money i mailed them , tweet the company the ceo but no response very bad poor, never never use this

Well maybe it has real people. Maybe they are good, maybe they can really help you, some are even doing it for free. But the thing is they hardly arrive on sessions, you prep yourself for a mock, you skip everything else, trying to make your day like a real interview and they dont even attend, or they keep rescheduling it. But its so hard to actually find someone on time, I have tried sending a pre session email communication to bring it to their attention, but apparently all of them read their emails after the session time is over.

Booked a meeting with an expert, who never turned up. I tried to get the issue resolved and the only thing I got is an automated response saying we will resolve it in 7 days. This been going on for 3 weeks now, I haven't heard back from the expert or topmate. Quite easy to take someone's hard earned money and be incautious about it.

The customer service is absolute shit but i contacted the cofounder and he cleared my payouts but i am disappointed by how they treat the people who pay them and should reconsider their thoughts as their software is already done and if they focus on appearing that they respond it would be great as it took me more than 10 days for them to say that i need to verify my details. The only reason i rated 5 star because i contacted the cofounder through instagram and he took care of my issue. Please work on your customer care as thats very important aspect of your company and not your software.Charging 12% cut and such customer service means you cant keep your clients.

Took 500 Rs for one-one session. App is not friendly, got a message for rescheduling of meet and since then no contact and the expert didnt join call. Its a bullshit app and customer support also doesnt help, genuinely such scamming applications should be publically exposed.