The Topps CompanyReviews of topps.com

Waiting on 2 redemptions. 15 weeks on the one so I requested a substitute. 2 more weeks pass and I get a tracking number. Over a week later FedEx hasn't received it and Topps wont do anything. FedEx never received the package just a notification a label was created. This is just 1 issue out of 6 defective cards and another redemption Im having issues with.

Topps has done a great job making its products available through major retailers, and that is appreciated. The problem is what happens after the product reaches those retailers. Retailers such as GameStop have little or no policy limiting sports card purchases. As a result, breakers and resellers often buy the entire inventory the moment it hits the shelves, only to immediately resell it at dramatically inflated prices. While Topps reportedly places expectations on retailers regarding product pricing, there appears to be no oversight of the prices breakers charge after clearing out retail inventory. Many breaks are priced at levels that far exceed the retail cost of the product, with pricing structures seemingly designed to extract every possible dollar from collectors. If Topps expects retailers to follow pricing guidelines, why is there no effort to address this issue within the breaking community? More importantly, why allow retailers to sell an entire shipment to a single buyer, leaving everyday collectors and families with no opportunity to purchase products at retail prices? What makes this even more disappointing is Topps' decision to end military discounts for active-duty service members and veterans. At the same time, the company allows breakers to purchase entire inventories and profit from enormous markups. That sends the wrong message. Active-duty military personnel and veterans have sacrificed years of their lives—and, for many, their physical and mental well-being—to defend the freedoms that allow American companies like Topps to operate and prosper. Many service members and veterans are passionate sports card collectors. Eliminating their discount while doing nothing to curb bulk buying and excessive resale pricing is difficult to understand. Topps should do better. Support the collectors who have supported your brand for decades. Protect retail access for everyday collectors, adopt policies that discourage inventory hoarding, and recognize the service and sacrifice of the men and women who have served this country.

I was really looking forward to placing my first order on Topps (fr). It was for a 2026 Topps Complete Sets Baseball - Hobby Box. I placed the order in mid-July. I started to get concerned because I saw that the package was still in transit even after ten days, so I contacted customer service a few days ago. Several different representatives asked me to be patient, explaining that delays sometimes happen. Since the Hobby Box was out of stock after I placed my order, they recreated my order to make up for it—only to ultimately tell me that my Hobby Box would never arrive. They offered me a refund and a few Topps products, which I should receive shortly. I actually explained to them that I’d rather have my product than a refund. My point is that I’m disappointed, and I told them I wasn’t sure if I’d ever place another order with them. I’m very disappointed and angry at the same time. Topps needs to improve its customer service, as well as its shipping carriers and tracking systems. They may make beautiful cards, but everything else is severely neglected.

Disappointed with the packaging. The packing paper was placed on top of the hobby box, leaving the bottom completely unprotected. It rubbed against the shipping box during delivery, and the sealed plastic ripped slightly.

Way too expensive on their trading cards. Definitely not worth over printed cardboard!

Topps now !!! Mais quelle arnaque j'ai commandé 5 cartes topps now pour espéré avoir une carte signé, ils m'ont envoyé 3 fois la même cartes de Dembelé une de Kimi F1 et une de marquinhos total 70 € dans une boîte en plastique même pas de blister , bien sûr pour 70 balles car les cartes ne valent absolument rien ! C'est un scandale ! Comment font ils pour envoyé les cartes signés il y a un tirage au sort ? Soyez transparent sur le mode de délivrance des cartes de valeur est ce qu'ils font un tirage au sort où ils se foutent carrément de la gueule des gens comme je le pense ! Est ce que c'est légal ? Ca me fait penser au scandale du jeu playstation FIFA quand tu achetais des packs de joueurs et que tu avais toujours des joueurs merguez et d'ailleurs cette histoire a fini au tribunal ! S'il y a des juristes ou avocat sur cette page .... Sait on jamais ..! Il vaudrait le coup de se penser sur la question ce sont les offres pour les cartes topps now site topps.fr pour les gens qui se reconnaîtrons et les intéressés qui veulent creuser la question...

Absolutely the worst customer service experience ever! They now have bots as service support and if u ask for live support it takes 45 minutes to get help and then they basically say nothing can be done!!! They are horrible uncaring and pathetic!

OK where do I start, Lets start with the fact that we can no longer speak to a HUMAN, only an AI that doesn't even know that I am not able to get any info on my order as they charged my credit card but haven't shipped or show my order on my account proof below May 11, 2026 SP TOPPS VAULT INC. $242.35 $263.38 that is one, two is that I sent in a Mickey mantle card to be replaced and that dissappeared too. three; I bought 2 boxes of celebration with picture of insert cards all damaged over 70 cards.(AND GOT REJECTED) I don't even think its a human verifying orders. If I don't get any calls from Topps, I will contact BBB Canada and have this remedied, but one thing for sure is I am contacting my bank and will log a SCAMMING by TOPPS, maybe this will maybe resolve my issues, online or legally with topps