Bad
Based on 326 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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The Topps Company (topps.com) has 326 customer reviews on Folks Told, with an average rating of 1.2 out of 5.
326 approved reviews, newest moderated first
Angela
Ordered 11/01/21, email to say dispatched 12/01/21. Now over 2 weeks later and not arrived and have heard NOTHING from Topps. Have emailed them 4 times. No response. I have left 4 messages on their Facebook Page. No response. Tried two phone numbers for them and both say 'the mailbox is full' so you cant speak to anyone. What a joke of a company.
customer
DIsappointing to say the least. Ordered a match attak bundle for my son which he wanted to buy with some money he got for Christmas but when it arrived he was very disappointed to discover that 5 of the packs with only 7 cards in had been sent instead of 5 of the packs with 15 cards in as stated in the advertisement and order. Now I have a very upset son and I am very disappointed on his behalf. This is stealing a childs money. DO NOT buy from this company EVER
James
I ordered the Match Attax October tour bundle and it states on the website it comes with 5 £2 packs. I only received 5 £1 packs. I’m very disappointed with this and wouldn’t recommend Topps products.
C.S
I ordered a $5 item 9 days before Christmas and paid $14 for the FedEx 2 day shipping to make sure I got it in time. They didn’t ship it out until 13 days after I placed my order. I called them two times during this period to see if they can ship it out, and each time I had to wait an hour to speak to someone. The lady on the phone was very rude and rushed me off and I was told that they ship items out when they’re ready and it will get to me two days after they begin the shipping process. I really don’t know why I paid extra for faster shipping since it got to me a week after Christmas. By that point, the shipping speed didn’t matter anymore and I would have been better off saving the money or ordering elsewhere.
Christian T.
I ordered a Champions League box 2021 for 45 pounds and i got the Match attack 20/21 festive boot bag that costs 25 pounds, so i got scammed by this company. I just send them an email, but they prob. not gonna respond. NEVER order form topps scamming company.
Lucio M.
I placed my order prior to reading the reviews but it’s safe to say Topps provided a good service. Dispatched quickly and delivered without any issues. I would potentially recommend some improvements to the site which seems a bit buggy at some places but that may be a consequence of my internet service. All in all a very good experience, will be ordering again.
paul H.
Ordered 600 stickers for champions league 2021 season , 10 tins of 60 , got 300 doublers , appalling amount of doubles. Also 3 tins had the exact same 60 stickers, never got any Italian players they've obviously been held back , full Porto team and pof section empty too, I usually do panini world cup and euros and get 2 3rds full at least when I buy in bulk. But no we're near it with this album, emailed them with no reply. Avoid a total rip off. Won't be using them again.
Deborah J.
Non- responsive, take money and dont provide updates or goods. AVOID
