Average
Based on 15 reviews
Topsymart3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Customers will recognize our products to be one of the cheapest on the internet and in any brick and mortar store, without compromising its quality. For the necessary convenience of our customers Topsymart thoughtfully provides Guest checkout as well. We provide fast, safe and secured checkout experience. Unlike so called market makers in this business we do not clog our business model with collecting and tracking personal data of our customers and bargain it for financial gain in the market. We believe being simple is the most complex thing and unlike most of our competitors we tried to keep customers user experience as simple as possible. No hoops, no campaign, no tricky way to divert our customers to buy more than they want and selling their personal data. We want our customers to find their products fast and get done with it sooner than any of our competitors.
Topsymart (topsymart.com) has 15 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
15 approved reviews, newest moderated first
Lin W M.
Positive experience of shopping , very good quality products at an unbelivable prices loved it very nice !!!
Reply from TopsymartOct 29, 2022
Thank you so much for positive feedback. We strive for giving our customers better quality and lower prices.
Paula C.
I purchased warmer cups . Good quality at an affordable price .
Dexter M.
Loved it ! Always get a good deal here .
Andrea G.
Return Policy I needed to return an item. Unfortunately, I was unable to complete the process after trying twice. I reached out again and the 15 day return had lapsed and was enforced. I think 15 days is not nearly long enough. The item was a gift and many circumstances beyond my and the recipient's control prevented the return within 15 days. The customer service representative offered no other options, just instructed me to read the policy again. Definitely will not be ordering from this company again.
Reply from TopsymartFeb 15, 2022
Topsymart typically offers exchange or return after 15 days if there is defect in the item. We will be reviewing the return policy time frame nevertheless!
DER, Boston M.
My son ordered an item in error -- wrong size and the correct size was not available. When I called customer service the same day to cancel the order I was told the voice mail was not set up, which made me suspicious, so I sent an email. I got a call back within hours from Krish at Topsymart, who not only assured me the order could be cancelled from the seller (Topsymart is an intermediary), but called to confirm the next day that it was canceled and my money refunded, then offered to give me 10-20% off any other item I might order from the site. What great customer service and just a nice guy! I would not hesitate to order from Topsymart again!
Reply from TopsymartDec 9, 2021
DER, We are incredibly grateful that you took the time out to leave us a 5-Star review. As a startup we thrive for customers like you. We are expanding our product base on our platform to connect with more curated suppliers to serve ongoing demand. Please let us know when you need us and the discount will be yours. Welcome to our family!
Customer, A.
This is my second order from Topsymart. The communication on order confirmation and shipping is excellent. I even received a personal phone call on my first order to clarify my address. Love the unique styles they offer.
Reply from TopsymartNov 9, 2021
Anne, thank you so much! Welcome to Topsymart Family. We are just one click away.
Memicus I.
the product is great! It is exactly what it was advertised as and is rather good quality. There was a little hiccup in the tracking process where the status of the package wasn't updated for some time, but just a few days after I sent an email to confront the issue, the package arrived. If possible I would give the experience four and a half stars, but sadly that isn't possible.
Reply from TopsymartAug 10, 2021
Thank you so much Memicus for the review. It is extremely valuable suggestion for us as we working with different logistics companies to serve our customers. We are now focusing on seamless shipping going forward.
