TopTrendyGear Reviews | Read Customer Reviews of toptrendygear.com

TopTrendyGear Reviews | Read Customer Reviews of toptrendygear.com

TopTrendyGear reviews

169 approved reviews, newest moderated first

customer
Jul 10, 2024
Great product
Great product
Reply from TopTrendyGearAug 21, 2024
Dear Valued Customer, Thank you for taking the time to leave a positive review about our product. We appreciate your kind words and are delighted that you had a great experience with Toptrendygear. Our team strives to deliver excellent service, and it's rewarding to know that we succeeded in making you happy. If there's anything else we can do for you, please don't hesitate to let us know. Warmest regards, Customer Support Department Toptrendygear
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Kimberly C.
Jul 9, 2024
The X-Large Squirrel Metal Silhouette…
The X-Large Squirrel Metal Silhouette Wind Direction Indicator Weathervane I purchased is beautiful. It arrived quickly and well packaged. However, I'm greatly concerned about the lack of reinforcement where the decorative piece attaches to the vertical mounting rod. It's extremely flimsy. So much so that if I hold it horizontally by the rod, the weight of the squirrel bends the metal significantly. I didn't realize this until the roofers started to work and only had two days to find a solution. There's only an email listed, no phone number for Top TRENDYGEAR on the paperwork or internet. This doesn't make for acceptable customer service since time limitations may be an issue. That and the flimsiness of the metal are the only reasons for the 3 star rating. I reinforced the weakest part and can only hope that is enough to protect my $277.39 investment.
Reply from TopTrendyGearAug 21, 2024
We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" to get in touch proactively and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Toptrendygear
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Jo
Jul 8, 2024
Good overall
Great product. The ordering experience was a bit quirky.
Reply from TopTrendyGearAug 22, 2024
Hi Jo, Thank you so much for your kind words about our product! We’re thrilled to hear that you’re happy with it. I’m sorry to hear that the ordering experience was a bit quirky. We always strive to make the process as smooth as possible, so I appreciate your feedback. If there’s anything specific that you found challenging or if you have any suggestions, I’d love to hear them so we can improve. Thanks again for your purchase, and please feel free to reach out if you need any further assistance. Best wishes, Customer Support Department Toptrendygear
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Dennis L.
Jul 8, 2024
Know what the rank is for Marines rank…
Know what the rank is for Marines rank should have crossed rifles
Reply from TopTrendyGearJul 9, 2024
Dear Dennis Lester, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, please kindly allow us some time to reach out to you via your provided email for more information about the received item. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Toptrendygear LLC
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Kerry Di L.
Jun 30, 2024
Plan ahead if ordering custom work. Perfection takes time.
Excellent customer service. Ordered a Camaro metal sign for a gift with engraving. Arrived well packaged, beautiful bright colors for art work, heavy gauge metal with perfect engraving. Due to the engraving, arrived in 3-4 weeks, which was expected. It’s a real prize!
Reply from TopTrendyGearAug 22, 2024
Hi Kerry, Wow, we're beaming with joy after reading your glowing review of our product and customer care at Toptrendygear! Your satisfaction is our ultimate reward, and we're thrilled to have met your expectations. If you have any friends or family looking for similar products or services, we'd be grateful if you recommended us to them. Thank you for choosing us and for being an amazing customer! Best wishes, Customer Support Department Toptrendygear
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CJ L.
Jun 26, 2024
Such a amazing company
Such a amazing company, my custom veteran hat turned out just how I wanted and I was able to get quick customer service to discuss changes and additions to the hat as I wanted. I'm so glad I found them, thank you All so much for your dedication and time.
Reply from TopTrendyGearAug 22, 2024
Hi CJ, Thank you for taking the time to leave a positive review about our product and customer service. We appreciate your kind words and are delighted that you had a great experience with Toptrendygear. Our team strives to deliver excellent service, and it's rewarding to know that we succeeded in making you happy. If there's anything else we can do for you, please don't hesitate to let us know. Warm regards, Customer Support Department Toptrendygear
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Thomas S.
Jun 23, 2024
Awesome sign.
Took over 3 weeks to get item. Was top quality and awesome looking sign. Very happy with it.
Reply from TopTrendyGearSep 12, 2024
Hi Thomas, Wow, we're beaming with joy after reading your glowing review of our product and customer care at Toptrendygear! Your satisfaction is our ultimate reward, and we're thrilled to have met your expectations. If you have any friends or family looking for similar products or services, we'd be grateful if you recommended us to them. Thank you for choosing us and for being an amazing customer! Best wishes, Customer Support Department Toptrendygear
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Terry R.
Jun 19, 2024
Air Force Hat
I ordered a hat for my husband for Father's Day. It was for the Air Force and had his name, rank and years he served on it. I spent a little extra and ordered a hat box and, although the box arrived crushed, the hat was in perfect condition and is beautiful. I was thrilled with the product, as was my husband who is very proud of his military service. Thank you so much for providing such a wonderful product!
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