TradeInMyTechReviews of tradeinmytech.com

I think you guys could have paid more than that. It’s like new!

Easy and fast process. I received the amount I was promised.

Easy process to work with. I got the quoted amount for my phone. Great service

Easy to work with.

I canceled the transaction after you changed the price. Period. I didn't ask for the old price. You then reimposed the original price after I canceled and basically stole my computer. I would never expect an online retailer to act in this manner. Would never use you again.

They need to provide status tracking instead of me asking via email. They did answer the emails promptly though. All in all, a pretty good experience. Thanks!

I think my unused surface laptop 2 was in mint condition; just didn't use it. They offered $350. I sent it, they said it was scratched up and reduced the price to $300. I told them to cancel the transaction. I've changed my mind. Thus far they've refused and paid me the original money. I canceled and want my device back.

My first time I ever sent them an item. I’m used to Decluttr, as well as BuyBackWorld. But since this gave a higher, instant quote, I decided to take the risk, despite the 50/50 reviews. To cut it this way, I will never go through them again. Why you may ask? The communication was very poor. I had to go to their website so many times to check on my status regarding my sold device. It said processed for more than a week, then it changed to ‘On Hold,’ which I NEVER got an email from them regarding this change. And when I asked what the update was, I got an email back many days later... someone with an ‘attitude,’ giving me an answer like I SHOULD HAVE known. Really..? I’ve dealt with customer service before as a job a long time ago, but I would never do such thing to a customer regarding updates. This is ridiculous. I was very worried and concerned, thinking it must be a scam at that point. When they finally reviewed the item, they sent me pictures, saying there were imperfections when my device was barely used and they were very minor. They took a chunk off of the original quote so I denied it and wanted my device back. They sent me an email back that they paid me since it’s my ‘first time’ with them. At least I got paid, right..? I won’t complain about that, but they REALLY NEED to COMMUNICATE. To THEIR own CUSTOMERS! With this pandemic, I don’t know if you guys are busy. Some shops aren’t busy. You could have at least sent an email regarding a HOLD on MY and OTHERS orders! I was super worried!! Shipped my item on JUNE 24th and got my money on the JULY 15th. Wow. That took a long time.... All the other devices I sold through the websites I mentioned were quick and reliable within good communication. Never again.