Average
Based on 89 reviews
TradeKey.com3.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TradeKey.com Business to Business marketplace, B2B Marketplace, Import export marketplace - over 9,152,478 members, offers b2b directory, catalog & trade leads to importer, buyer, exporter, manufacturer, wholesaler, supplier.
TradeKey.com (tradekey.com) has 89 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
Showing 29 reviews with 1 star · Clear filters
W Z.
Le problème par rapport à ce site. soi-disant et facilite les transactions entre acheteur et vendeur , comment ça se fait il est pas derrière les barreaux ,,, où on prison depuis 3 ans il jouit en toute impunité après 100 commentaires Il faux déposer plainte contre lui pour escroquerie vol manque . Manque transparence avec des publications mensongères.
류장원
We are a buyer looking for table eggs. After posting a buying lead on TradeKey.com, we were contacted by a person named Farhan, who claimed to be part of TradeKey’s official customer support team. He assured us that they have a vast pool of suppliers and guaranteed that once we paid a deposit, we would receive the products promptly. Based on this promise—specifically that supplier information and inspection reports (SGS, etc.) would be provided immediately upon payment—we proceeded with the deposit. However, the reality was a nightmare. For three months, they kept us waiting with endless excuses, saying, "It will be done this week" or "Definitely next week. After making us wait for three months, they finally presented a product priced at $40, even though the initial discussions were based on $16. Due to this intentional delay and price manipulation, we lost our original buyer. Even when we found a new buyer, the deal was impossible to close because the price they provided was far above market value Now, they have the audacity to claim they have "fulfilled their duty" and refuse to take responsibility. This is a classic scamming tactic—leading a client on with lies only to provide an unusable option and then keep the deposit. TradeKey is nothing but scammers. They are dishonest, unprofessional, and deceptive. Do not fall for their lies, and never pay them any upfront fees.
Marco P.
I have been a TradeKey member for over 3 years, but their recent conduct regarding their 'SEO and Website Revamp' package has been borderline fraudulent. The Issue: I paid for a premium package last year. To date, the SEO plan has never been activated. The website revamp was delivered with unacceptable quality and extreme delays. The Scam: When I requested support, their technical team took 1-2 weeks to reply to simple queries. Even worse, my assigned Account Manager explicitly admitted he 'had no power' over the technical team to fix the issues. Since admitting this, he has ghosted me and ceased all communication. The Verdict: They have taken my money and refused to deliver the agreed service or provide a refund. Do not trust this platform with your marketing budget. They will take the payment and disappear.
Khan
I am a former employee of both TradeKey and ExportHub. Many people may not be aware that both B2B platforms are operated from the same place and are managed by the same leadership. Over time, a significant number of employees were either laid off or left the organization due to serious internal issues. Salaries were delayed for several months, and in many cases, employees were terminated without receiving their pending dues. As a result, the company is now critically understaffed. Currently, there are no dedicated programmers, no designers, and no personnel responsible for server or infrastructure security. Service delivery is being handled by only 6–7 individuals, which is clearly insufficient to support paying members. Due to this lack of operational resources, service quality has been severely compromised, and even paid clients may not receive the services that are promised. From my professional experience, the leadership—specifically Irfan Iqbal, Shafaat Ayub, and Jameel Qazi—appears to lack a clear long-term strategy for running and growing the company. The focus seems to remain on short-term sales rather than sustainable operations or fulfilling obligations to employees and clients. Hundreds of employee dues remain unpaid, with no transparent plan for settlement. I believe it is important for potential clients, partners, and job seekers to conduct thorough due diligence before engaging with TradeKey or ExportHub. This post is based entirely on my personal experience working within the organization.
Steven L.
I have been a paid member of TradeKey for over two months, and this has honestly been one of the worst platform decisions I have made in my B2B business. I did not join willingly at first. TradeKey’s sales representatives kept contacting and pressuring me repeatedly, making strong promises such as: “It’s impossible not to get orders within two years.” That statement was the key reason I finally signed up. After joining, I quickly realized that these promises were largely misleading. The platform itself is extremely outdated. The store structure is old-fashioned, the user experience is poor, many basic functions are missing, and there are countless bugs that seriously affect daily operations. It feels more like a system from 10–15 years ago than a modern B2B marketplace. Customer support and technical service are even worse. When problems arise: Responses are very slow Responsibility is constantly shifted Support staff lack real technical competence Issues are dragged on and often never properly resolved You eventually realize that they are not capable of solving real problems — they are simply wasting your time. In short, TradeKey does not rely on platform performance or buyer traffic. Instead, it relies heavily on aggressive sales tactics to convince new members to pay. Once the fee is paid, the reality is completely different from what was promised. I sincerely warn anyone considering joining TradeKey: Stay away from this platform. Whoever joins is very likely to regret it.
HOYSALA M R.
They literally scammed me for VIP membership.. they said they wil money back 50% if they can't do 3,00,000 $ but they did 0% in one year.. they take upfront of 5000$ for the service and promising 3,00,000 export business or They pay back 2500$ to us but they didn't payback or worked anything
Younus G.
Very unprofessional website.. once you upload an ad the scammers will send you alot of messages and your data will sent to scam groups, I have received alot of winning email messages from unknown source. They will tell you you have millions of dollars and will ask you some small charges if you want to get the money.
Reply from TradeKey.comSep 1, 2025
Dear Mr. Younus, We appreciate you sharing your concerns and take all member feedback seriously. Following your review, TradeKey conducted a thorough internal investigation across relevant departments to better understand the situation. Investigation Findings: • The communications you received from exporters were primarily standard business inquiries. • Exporters were requesting common trade-related details such as product specifications, minimum order quantities (MOQ), payment terms, shipping destinations, and other sourcing requirements. • No verified evidence was found indicating that TradeKey exporters requested fraudulent payments or advance fees to proceed with legitimate business transactions. • The concerns appear to stem largely from a misunderstanding of standard B2B sourcing communication processes, which can sometimes be unfamiliar to newer importers entering international trade. Important Industry Perspective: Global trade platforms often require active communication between buyers and suppliers to establish compatibility, negotiate terms, and ensure successful transactions. For new importers, these routine discussions may initially seem excessive or unclear, while exporters must also remain mindful of building trust through transparent communication. Our Commitment: At TradeKey, we continuously encourage: • Importers to familiarize themselves with standard international sourcing procedures • Exporters to communicate professionally and clearly • All members to exercise due diligence when conducting business online TradeKey remains committed to creating a secure, transparent, and productive environment that bridges global buyers and suppliers while helping both parties better understand each other’s business expectations. Your feedback contributes to improving that experience for everyone. Regards, TradeKey Team
Wise Amanita U.
We paid Silver package that has zero difference with Free one! The buyers are fake, around 95% of them do not have contact details. My replies to "buyers" went to nowhere! The navigation of website super not comfy, old fashioned. All the time commercial windows jump in front of the face. Looks like they make income mainly from these abnormal quantity of advertiments. After one week of using I requested to cancel the package and to make refund of the payment, excluding 1 week of using. The manager replied politely that he is solving my problem. Days past there was no feedback. Honestly i would be satisfied if they denied to cancel and to make refund, but with correct explanation - Why. But they did not any of that. The Result - no reply! Manager blocked me in Whatsap and I can not enter the website. They blocked my possibility even to enter the platform, not simply may acount! PURE SCAMMERS!!! DESERVE MINUS 5 STARS! DO NOT SUGGEST ANYONE EVER!!!
