Reply from trader2B®Jan 7, 2026
Official Response from trader2B®
We take feedback seriously and want to clarify several factual inaccuracies in this review for transparency.
1. Consistency Score clarification
The Consistency Score is not a requirement to achieve 50% ROI, nor does it alter the stated 6% profit target.
It measures how profits and losses are distributed over time—not total return. This methodology was invented and first applied by trader2B®, prior to being adopted by other firms in the industry, and has been publicly documented and unchanged for years. For over 15 years, we have supported traders globally using consistent, transparent evaluation rules. Many traders successfully pass the ToroChallenge® without large single-day gains.
2. Support communication
Our support team provided clear explanations—both verbally and in writing—regarding how the Consistency Score is calculated relative to account balance and prior performance. A written explanation from our support team was shared with the customer (unfortunately, Trustpilot doesnt allow sharing screenshots on here )
3. Account status
The account was not restricted due to trading performance or for asking questions.
It was restricted only after the customer explicitly threatened a credit-card chargeback, which is standard industry practice to prevent payment abuse and fraud.
4. Refund policy
The purchase was made during a Black Friday 50% promotional sale, which was clearly marked as final sale at checkout. The customer accepted the Terms & Conditions and actively used the platform.
5. Platform usage & market data agreement
The challenge was accessed, trades were placed, and performance data was generated—confirming the service was delivered as described.
Additionally, access to real-time NYSE and NASDAQ market data requires acceptance of official exchange user agreements. Per exchange regulations, market data fees are non-refundable once access is granted, regardless of usage or outcome.
We understand that our evaluation model may not suit every trader. However, characterizing a clearly documented system as “fraudulent” due to a misunderstanding of the rules is inaccurate.
We remain committed to:
Transparent and unchanged rules
Clearly documented evaluation logic
Fair and consistent enforcement of policies
For anyone considering the ToroChallenge®, we strongly encourage reviewing our documentation and asking questions before purchase to ensure the program aligns with their trading style.
— trader2B® Team
