TradeSmith, LLCReviews of tradesmith.com

Reply from TradeSmith, LLCJan 5, 2026

Hi, thank you for sharing your experience. We understand how frustrating it can be when an investment doesn’t perform as expected, especially in volatile market conditions. Our tools and research are designed to provide insights and strategies, but they are not guarantees, and individual results can vary based on timing, market movement, and personal investment decisions. We value feedback like this and would be happy to review your experience in more detail if you reach out to our customer support team directly, so we can better understand your concerns and see how we can help. We can be reached at (866) 385-2076 or email us at [email protected]. Regards, TradeSmith Customer Support

Reply from TradeSmith, LLCDec 18, 2025

Hi Marie, Thank you so much for the kind feedback! We’re thrilled to hear Ed was able to help you find the best options and savings. We truly appreciate your support of TradeSmith! Regards, TradeSmith Customer Support

Reply from TradeSmith, LLCDec 15, 2025

HI Paul, Thank you for the kind words! We’re thrilled to hear Adam provided first-rate support and helped you get everything set up smoothly. We’ll be sure to share your feedback with him, and we’re always here if you need anything else. Thank you again! Regards, TradeSmith Customer Support

Reply from TradeSmith, LLCDec 15, 2025

Hi David, Thank you for taking the time to share your experience. We’re truly sorry to hear about your frustration and understand how discouraging a streak of losses can feel. Market performance can be unpredictable, and while our tools and strategies are designed to assist with decision-making, they cannot eliminate risk or guarantee results. We appreciate that you gave the service time and sincerely regret that it did not meet your expectations. If you’re open to it, our customer service team would be happy to review your experience, discuss available options, and ensure your concerns are fully addressed. I have requested further account information through this platform, or feel free to reach us directly at (866) 385-2076 or email us at [email protected]. Your feedback is valuable and helps us improve. Regards, TradeSmith Customer Support

Reply from TradeSmith, LLCDec 15, 2025

Hello Josh, Thank you for sharing your experience. We’re truly sorry to hear about your disappointment and understand how frustrating losses can be, especially after actively following the recommendations. Market conditions can be unpredictable, and while our tools are designed to support decision-making, they can’t eliminate risk or guarantee results. We also want to address your feedback regarding emails. Marketing and notification preferences can be adjusted at any time, and our customer service team would be happy to help tailor those settings to your comfort level. If you’re open to it, we encourage you to contact our support team directly so we can review your experience in more detail, discuss your concerns, and assist further. Your feedback is important and helps us continue improving our services. We can be reached at (866) 385-2076 or email us at [email protected]. Regards, TradeSmith Customer Support

Reply from TradeSmith, LLCNov 20, 2025

Hi Ronald, Thank you for taking the time to share your experience with us. We appreciate your detailed feedback and will make sure your comments are passed along to the appropriate team for review. While market conditions can impact any strategy differently, we understand your concerns about your recent results. If you’d like to discuss your account or explore your options further, our live support team is available at (866) 385-2076. We’re here to help in any way we can. Regards, TradeSmith Customer Success Team

Reply from TradeSmith, LLCNov 17, 2025

Hi Chad, Thank you for sharing your experience, and I’m truly sorry to hear about the frustration and loss you went through. No one should feel misled when trying to improve their financial future. To clarify, our AI-driven stock insights are designed to support decision-making, not guarantee outcomes. Options, especially calls, carry significant risk, and even well-researched recommendations can move differently than expected due to market conditions, unexpected news, or broader economic shifts. That said, your experience with the GLW call is not the outcome we want for anyone. We appreciate your feedback on the webinar and pricing. We’re always working to improve our communication and set clearer expectations so experiences like this don’t happen. If you're open to it, we’d welcome the chance to speak with you directly and review what happened in more detail. We can be reached at (866) 385-2076 or email us at [email protected] Regards, TradeSmith Customer Success Team

Reply from TradeSmith, LLCNov 3, 2025

Hi Tom, We’re truly sorry to hear about your experience and appreciate you sharing your feedback. When signing up, subscribers also receive complimentary access to our free e-letters and promotional emails — these can be easily turned off at any time by unsubscribing or by contacting our team directly. As outlined in our policy, memberships include a 90-day credit guarantee toward another service rather than a refund. We’ve requested additional information through the review platform so we can help you access your account and stop unwanted emails. If you’d like, we can also have a team member reach out to personally assist you and ensure you get the most value from your subscription. Regards, TradeSmith Customer Success Team