Poor
Based on 507 reviews
TradeXMastery2.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TradeXMastery is a next-generation proprietary trading firm that helps traders around the world access professional capital and trade with confidence. We provide performance-based funding programs designed for every level of trader, from those building consistency to experienced professionals seeking higher capital allocations.Our platform offers fair and transparent trading conditions, fast account setups, detailed analytics, and responsive support focused on trader success. We believe in creating a collaborative trading environment where skill, discipline, and performance are rewarded.At TradeXMastery, our mission is simple: help traders master their craft, achieve funding, and grow sustainably.
TradeXMastery (tradexmastery.com) has 507 customer reviews on Folks Told, with an average rating of 2.2 out of 5.
507 approved reviews, newest moderated first
Mátyás Z.
Warning to other traders: I have been waiting for my payout since January 2 and still haven’t received it. Communication has been very poor and comments are being restricted. I strongly advise people not to buy an account here.
Cisco P.
I'm still waiting for my 281 dollars. it's been 10 months. It such a small amount, yet they still email me with new offers.
Garlin K.
I've requested payout on 17 December 2025 and still didn't get it!they always come with stories and the support is not very helpful this is the worse platform ever would never recommend this to anyone please stay away!
Nuni C.
Don't ignore the poor rating of TXM and the never-ending discounts to a product that is not reliable! I started on TXM through an educational platform I am with and they ended the partnership towards the end of last year because of multiple complaints and it all makes sense now. I requested a payout of over $3K on 1/29/26 and still have not been paid. What makes this even more frustrating is that I know influencers in my trading community paid within 14 days, while my request continues to sit unresolved. Customer service has not been helpful. They continue to say the accounting department is reviewing payouts, but they cannot provide specific answers, timelines, or updates. There’s no transparency in the process, and no clear communication about what’s causing the delay. As a trader, you expect consistency and fairness in payout processing. Unfortunately, that has not been my experience. Until this is resolved, I cannot recommend this prop firm to others.
Reply from TradeXMasteryMar 26, 2026
Hi Nuni, Thank you for taking the time to share your experience. We’re truly sorry to hear about the delay with your payout and the frustration caused by the lack of clear communication. We completely understand how important consistency, fairness, and transparency are, especially when it comes to withdrawals. We sincerely apologize for the experience you’ve had with our support responses and the absence of a defined timeframe. While payouts may go through internal review processes handled by our Accounting team, we recognize that prolonged delays and unclear updates are not acceptable and do not reflect the level of service we aim to provide. We kindly ask you to reach out to our Support Team through the support widget on our website so your case can be reviewed in detail. Your feedback is extremely valuable, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.
Chane S.
WORSTE prop firm EVER!!! I have requested my payouts more than a month ago with no luck! Customer support keeps in saying someone from the accounting team will reach out to me and no one ever does! They are easy to take your money but when it comes to paying out, they SUCK!!!! I would never recommend this firm to ANYONE again! They are so big on SALES, why nougat big on keeping your customers happy instead!!!!!!!!!!
Reply from TradeXMasteryMar 26, 2026
Hi Chane, We’re very sorry to hear about your experience and completely understand how frustrating this situation must be. Waiting over a month for your payout without clear updates, along with not receiving follow-up communication as expected, is understandably disappointing. We sincerely apologize for the lack of responsiveness and the experience you’ve had with our support. This is not the level of service we aim to provide. While payouts may require review by our Accounting team, we recognize that delays and missed communication can significantly impact your trust and overall experience. We kindly ask you to contact our Support Team through the support widget on our website so we can review your case more closely and assist further. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and rebuild your confidence in our service.
Camilo S.
Estuve seis meses pasando una cuenta de fondeo de 100K. pedi en mi primer retiro solo 250 dolares por mas de 2 meses, puse la queja, hice seguimiento, cuando no cumpieron ninguno de los plazos de respuesta mandé un mensaje pidiendo reembolso de la cuenta o respuesta y a los pocos minutos me llega el aviso que mi cuenta fue cancelada por incumplir la politica de copiar trades. Que unos de mis trades que hice para conseguir los 250 justo dieron con otra persona abriendo operacion en un lapso de 3 minutos. Que conveniente que pasara eso luego de exigir lo que prometian. No inviertan acá antes valía la pena pero ya no. mi cuenta era la 1728608 por si tambien piensan que es mentira. tanbien voy a hacer un reporte en el better business bureau.
Reply from TradeXMasteryMar 26, 2026
Hola Camilo, Gracias por compartir tu experiencia con tanto detalle. Lamentamos sinceramente leer lo ocurrido y entendemos lo frustrante que debe haber sido después del tiempo y esfuerzo invertido, especialmente al tratarse de tu primer retiro. Queremos aclarar que todas las cuentas y solicitudes de pago pasan por procesos de revisión para asegurar el cumplimiento de nuestras políticas. Cuando se detectan posibles coincidencias o irregularidades, como actividad que pueda parecer copy trading, se puede iniciar una revisión más profunda. Aun así, entendemos perfectamente que recibir una decisión de este tipo sin una explicación clara puede generar desconfianza, y lamentamos la falta de comunicación detallada en tu caso. Te pedimos que contactes a nuestro equipo de soporte a través del widget en nuestra web para que podamos revisar tu caso nuevamente con más detalle. Tu feedback es muy importante para nosotros, y agradeceríamos la oportunidad de mejorar tu experiencia y trabajar hacia una resolución adecuada. Hello Camilo, Thank you for sharing your experience in such detail. We are truly sorry to hear what happened and understand how frustrating this must have been after the time and effort you invested, especially regarding your first withdrawal. We want to clarify that all accounts and payout requests go through review processes to ensure compliance with our policies. When potential similarities or irregularities are detected, such as activity that may resemble copy trading, a deeper review may be initiated. That said, we understand that receiving such a decision without a clear explanation can create distrust, and we apologize for the lack of detailed communication in your case. We kindly ask you to contact our Support Team through the widget on our website so we can review your case again in more detail. Your feedback is very important to us, and we would appreciate the opportunity to improve your experience and work toward a proper resolution.
LaruelEvraie
SCAM SCAM SCAM, AFTER 3 MONTH WAITING FOR MY PAYOUT THEY TOLD ME THAT I BREACHED SOME RULE (COPY TRADING, USING BOT) ARE YOU CRAZY? THIS PROP FIRM HAS TO FAIL! DONT BUY SCAMMERS N1
Emmanuel S.
This Prop firm is pure Scam I requested for payout January 21 till February 2nd but no payout was made then today I got a email denying me payout for changing my IP address of which I never did Pure Scam!!
Reply from TradeXMasteryMar 26, 2026
Hi Emmanuel, We’re sorry to hear about your experience and understand how frustrating and concerning this situation must feel. We sincerely apologize for the delay in your payout and the confusion surrounding the reason provided. Please note that all payout requests and account activities go through review processes to ensure compliance with our policies. In some cases, factors such as IP discrepancies may trigger additional checks. That said, we fully recognize how important it is to clearly communicate these findings, and we regret any lack of detailed explanation in your case. We kindly ask you to reach out to our Support Team via the support widget on our website so your case can be reviewed more thoroughly. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and work toward restoring your confidence in our service.
