customer
They sent the wrong size material.
They sent the wrong size material. They sent 2x8 and I ordered 2x6. The 2x8 is all cupped out. Have to get the correct material
Excellent
Based on 574 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Leading On-line Wholesaler of:Apitong Trailer Decking, Trailer Flooring, Hardwood Truck Floors, Apitong Shiplap Decking, Laminated Truck Body Floors, and Apitong Wood Trailer Components. We specialize in Keruing, Genuine Apitong and Brazilian Apitong, Angelim Pedra.
Trailer Decking Supplies & Services (trailerdecking.com) has 574 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 12 reviews with 1 star · Clear filters
customer
They sent the wrong size material. They sent 2x8 and I ordered 2x6. The 2x8 is all cupped out. Have to get the correct material
Nate
Nothing showed up
Reply from Trailer Decking Supplies & ServicesJul 21, 2026
Hi Nate, we are sorry to hear that you did not receive anything. However, after checking our records, we cannot find any transaction associated with your name. Please contact us directly at [email protected] with your order number so we can look into this further right away and make it right. Thank you, TrailerDecking.com Team
douglas
never received product that i ordered and my credit card was charged
Jon
Still haven't gotten the shit. Had to go out and buy somewhere else because I needed it
Tim T.
I ordered a gal of Apitong oil and received it. Applied it and it worked amazing. Ordered a second gallon and haven’t received it or heard anything from Trailer Decking Sales. My wife has left messages but we haven’t received any response.
Patti
Product was never received after getting various excuses as to where the shipment was I finally cancelled the order and asked for a refund after two weeks extremely unprofessional service
CRAIG
Only one gallon of my 2 gallon order was delivered, so i contacted customer service. This was the response"Please see attached, looks like it was signed for and 2 gallons were delivered." The only problem was the attached showed the second gallon was being delivered the next day. It would have been nice if Angie had looked at the tracking and responded with the correct shipping details.
Reply from Trailer Decking Supplies & ServicesMay 21, 2025
Hi Craig, Thank you for bringing this to our attention. This error has been noted and we will ensure that further care is taken in situations similar to this moving forward. It is our goal to provide accurate and up to date information to our customers. We apologize for the inconvenience, and hope that you enjoy the product. Thank you, Teddy Christou
Scott
Company sent same can as I had before and had nearly finish my deck with and they were both listed as the same color but obviously this was way lighter sent pictures tried to call their phone number, but it was disconnected. Sent an email and no one’s answered me for over two weeks.
Reply from Trailer Decking Supplies & ServicesNov 6, 2024
Hey Scott, We apologize for your negative experience with our product. Our customer service team is very diligent in responding to our inquiries. We have checked our archives and don't have record of your email at this time, but would be more than happy to help resolve this issue. Our phone lines are currently operational, I have provided our contacts below: Phone: 855-274-8664 Email: [email protected] You may also reach out to me directly at 503-222-9663. I am our Stain Sales representative and would be more than happy to have a conversation about this issue. Thank you.