TransaptionReviews of transaption.com

Reply from TransaptionNov 21, 2024

Thank you for your 4-Star review and feedback. We're glad you had a great personal service experience with Transaption. In regards to your concern about response time, we actually had to wait for both the translators to submit the documents. (Spanish and French) so we could submit both the documents rough drafts together. We look forward to continuing to serve you for all Legal Certified Translation. Transaption Team

Reply from TransaptionSep 14, 2023

Thank you very much for taking the time to leave a great 4-star Review. At Transaption, we strive to ensure that your experience on our platform is fast, reliable, and easy!!! We are happy to know that we fulfilled just that. Feel free to return to us soon for any of your Certified Legal Translation document needs. Transaption Team

Reply from TransaptionApr 25, 2023

Thank you for taking time out of your day to share your 4-Star positive review!!! At Transaption, your feedback matters and we will look into your experience while creating your document. Please feel free to recommend our Transaption website to any of your family and friends for their future legal translation document needs. Transaption Team

Reply from TransaptionMar 27, 2022

Thank you so very much for taking the time to give your feedback and for leaving an amazing review regarding your Certified Translation Service !!! We look forward to you using Transaption again in the future. Transaption Team

Reply from TransaptionJun 3, 2021

My name is Brian, your Quality Support Manager. I am reaching out to you regarding the recent Trustpilot review that was written regarding your experience. On behalf of everyone here at Transaption I want to express our sincerest apologies for your recent experience. I want to assure you that we have workflows, processes, and queues in place to successfully manage our client inquiries and requests in an orderly and timely fashion. Rest assured we are taking the right steps to prevent this situation from happening in the future. We stand by our 100% customer satisfaction guarantee and as a result, we would like to offer you a Free revision plus a 25% off Translation service on Transaption.com to show you our commitment to setting the bar on customer service and our commitment to you. Your continued relationship with Transaption is very important to the entire team here at Transaption. Please email me directly [email protected] if you have any questions.

Reply from TransaptionJul 22, 2020

Thank you so much!!! Your review is much appreciated! We look forward to working with you again in the future. :) Transaption Team

Reply from TransaptionJun 29, 2020

Thank you for the 4-Star Review!!! At Transaption, our goal is that every customer has a fast, reliable, and easy experience. Please think of us for any of your future translation document needs. Transaption Team

Reply from TransaptionDec 24, 2019

Hello.... Please accept my apologies for any miscommunication that may have occurred or any inconvenience you may have experienced. Unfortunately, the check we received got delayed at our office location, so we had to rely on PayPal options. We have a 100% satisfaction policy. We pride our selves on our transparent pricing. I hope to hear from you as we are committed to providing you with superior customer service and a WOW experience