Adam R.
Longtime customer with another reason to like TL
Longtime customer. I recently bought a container that just seemed off, so i reached out to customer service. It took a little time - and a second container of the same batch that was similarly off - but their team made sure i got a replacement container from a different lot. This batch delivered the product I love and had grown to expect, and the customer service responsiveness and effort were equally exceptional. I was a superfan of Transparent Labs before because of the product, and this experience elevated my opinion. What’s above a superfan -- uber? Ultra? I’m that. Bravo to the entire team -- Patrick, Colin, Claire, Andrew, and Matthew. Thank you all. Adam.


