Excellent
Based on 585 reviews
Traveler's Joy4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're a small group of folks that started Traveler's Joy on a stoop in Brooklyn, NY in 2004. However, it all really started in 2003 with the serendipitous meeting of our founders at the first overnight hut of the Milford Track in New Zealand. Taking the company from a muddy hike on the South Island to the world's most popular honeymoon registry in a few short years required a lot of work. Luckily we have the best team in the world! Traveler's Joy continues to grow into a new decade and we're all very excited at what the future will bring. If you have any questions, suggestions, comments, or quotes (or just want to say "Hi!"), always feel free to contact us! You are the lifeblood of our business and the keeper of our hearts.
Traveler's Joy (travelersjoy.com) has 585 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
585 approved reviews, newest moderated first
Kerry
We were going camping in the Upper Peninsula and so we did not have a set list of things people could put towards. We ended up setting up a "general" fund and it was awesome. The money was easy to get and we ended up having a GREAT Honeymoon!
Greta and N.
Traveler's Joy was such a cool idea As a gift option for our wedding. The site was super easy to use! Making our page took no time at all and I loved the email updates we would get. I think a lot of our friends and family enjoyed contributing to our honeymoon and sent fun messages with their gift. We would definitely recommend this site!
Sally
This site was easy to use, easy to share with guests and families, and easy to redeem our gifts! I would recommend it to anyone! We were able to have a wonderful 7-day honeymoon!
Hannah M.
We loved this honeymoon registry and were so happy we signed up for it! Our friends and family loved the idea, too, and contributed to some great excursions for us in Cabo San Lucas. Traveler's Joy in general was very easy to use, it just would have been a little better if we could actually link what people are buying to their purchase. The money all goes in one account and directly to you so it's up to the honeymooners to actually purchase what people were buying. It was very important to us to pick actual excursions, though, and not just ask our family to contribute to our hotel room on the honeymoon... ya know. Not really appropriate. So we didn't do just a generic "give us money" kind of thing and we picked 6 specific activities. We just had to stay organized enough on our end to actually purchase the things people were buying for us and we kept a separate spreadsheets with the links and other information. My husband and I are extremely organized anyway so this wasn't too much of and issue but I can see how it would be for some couples. Overall we loved it!
Kali
We haven't headed out on our honeymoon yet, but found Traveler's Joy a great way to allow our guests a way to contribute to specific adventures, and we didn't end up with a bunch of things that we already had.
Clayton
Didn't realize they would take as big of a percentage of the gifts given. My own fault for not reading more closely. Also not a fan of the way the site works as they don't really help you plan anything for your honeymoon, in the specific area where you are honeymooning. All in all I probably wouldn't recommend the site.
Reply from Traveler's JoyOct 25, 2016
Hi Clayton: Congratulations and thank you so much for your review. We really appreciate it. It sounds like you did not have the best experience with Traveler's Joy and I hope the explanations below help. First, your review will be shared with our entire company at our weekly meeting and we will work together to address your feedback and find a solution. Second, our fee structure is set up as follows: a) For gifts given using a credit card, 2.95% is deducted from the gift amount. The guest is also charged 2.95% + $0.99 on checkout. These fees cover processing the credit card (which can cost us up to 3%), hosting, features, and services of your registry, phone support five days a week, twenty-four hour email support, and support for your wedding guests who wish to purchase a gift for you over the phone. Also, the fee allows us to pay our customer service team a living wage b) There are no "Upgrade" fees, subscriptions, or monthly fees like a lot of other honeymoon registries. c) Finally, our fee structure allows for guests to provide gifts to couples with cash or check which are 100% free. I'd like to learn more about your feedback and how you felt there was a double charge for your registry. Third, our current instant registries cover the most popular places our couples have traveled over the past 10 years. I am interested in learning where you took our honeymoon so we could consider adding that destination to our instant registry portfolio. If you email me at [brandon][at][travelersjoy.com], we can find a time to talk more. Thanks again for your feedback. It is very much appreciated. Best Regards, Brandon Warner CEO & Co-founder Traveler's Joy
Kelli
Easy to set up and a great idea. My younger friends loved the option to send money online!
Kyle
Yup. It was great and easy to use.
