TravelomileReviews of travelomile.com

Vinniy was very professional and helpful in rerouting my flight . She was kind and knowledgeable with the procedures and even explained to me why one of my cards failed to approve the fee. A different airline card. I would have never thought that would be a reason because they don’t fly to that destination.

Excellent customer service - Anna Williams was a terrific agent, and I would definitely use her again. Great price for my round-trip ticket.

It was great!

Ana did a perfect job reserving a flight for my trip to Denver - she answered all my questions.

Everything was perfect.

I spoke with Stella on the phone for about an hour. While she did ultimately make sure my flight was rebooked, she was very short, impatient and had to re-do the reservation twice due to her entering inaccurate information (birthdate and credit card numbers) this caused me to lose out on a direct flight and caused me to need to take a layover flight that was very rushed. I was not given the option to cancel my (very delayed) first leg of the flight. She told me I would need to call a separate number to do that. Stella also informed me that since I was changing my flight I would need to pay a $99 cancellation fee. I also was required to pay an additional $336 on top of the ticket I had already purchased, just to arrive to my destination. The flight Delta originally rebooked me to would have had me arrive after I was to depart on my international flight. Though my problem was ultimately solved as I was able to make my international flight, the extra fees, the impatient attitude and general unfriendliness left me to rethink booking on Delta due to the experience I had.