Trax NYC Custom JewelryReviews by people who used traxnyc.com

Benny at Traxnyc made the entire transaction perfect, I definitely will be back

I ordered a custom piece of jewelry that I have been wanting for 10 plus years from TraxNYC, and they exceeded all of my expectations, it came out way better than I imagined! The customer service was amazing, I was able to get a hold of someone at all hours of the day with any questions that I had. When I received my order it was packaged in multiple layers of protective padding. They really have gone above and beyond to make sure i was comfortable with my order and made sure everything either met or exceeded my expectations. I will definitely recommend TraxNYC to anyone looking for amazing pieces of jewelry that you won't find anywhere else.

I really love Trax NYC. I don't mind paying for quality stuff and Max is on point. I wish I could catch one of his early specials lol I never do.. Max I love you. Keep doing what you do, bro.

10/10 experience. Exceptional service, great pricing, constant communication, and a beautiful purchase delivered right on time. Benny, thank you for going above and beyond — you’ve set the standard for how customer service should be!

TraxNYC has such beautiful & unique pieces. I had a wonderful experience shopping here. Benny made the process absolutely seamless and was very helpful and kind. Highly recommend!

I had a great experience working with the team at TraxNYC on my custom diamond name pendant. From the design process to the finished piece, everything went smoothly, and I'm extremely happy with how it turned out. The craftsmanship and attention to detail exceeded my expectations, and the pendant came out looking amazing. A special thank you to Benny from TraxNYC for his communication, professionalism, and for keeping me updated throughout the process. He made the experience enjoyable and made sure I was happy with the final design. I really appreciate the time and effort he put into helping bring my vision to life. I'm very happy with my purchase and would definitely recommend working with him. I look forward to doing more custom pieces with him in the future! Thank you again! 💎🔥

My entire experience was more than I expected. Jon was a pleasure to work with to get my order out fast. Service was so good, that I’m going to visit the shop all the way from NC to buy some more items I fell in love with. Thanks Jon your the Man!🙏🏽💎

Stephanie is great! She helped me with a really unique cuban link ring, that I am very excited to get! She goes above and beyond when it comes to great customer service! Highly recommend you doing business with Stephanie at Trax NYC!