TrendtimesReviews of trendtimes.com

Love our Jeep! It was delayed because they had ran out of the model that I ordered but they made it right. They gave us a couple of options on other jeeps and ride on toys and I’m glad we decided to upgrade to the new model very impressed this thing is awesome.

My ORDER #71605 for a Guitar & Bass Wireless System placed on 3 September till now 20 November. More than 2 month still not received. Apparently is being held up in China but no News from Trendtimes. Very disappointed paid with Church money, if good we need a few more.

I can honestly tell you that this is the best purchase I have made by far. The reviews I have read were so bad they made me stress on the whole order. My sons car took 3 weeks to get here due to some shipping delays but WORTH EVERY PENNY AND WAIT! I looked for a good Ride on car for a while and found them by accident and I'm so glad I did. Customer service was awesome and got back to me within 24 hours.

Trend times went over and above the call of duty to get the car I ordered for my niece and nephew to Canada for Christmas... which was not easy with shipping rates and box dimensions being tricky. The kids LOVED the car and when we had a little issue with some warranty parts they shipped them right away no questions asked. The car is a beautiful product and took just a bit of easy assembly to get together. We were extremely happy with it! And I would highly recommend Trend Times and their products to everyone!

I ordered a Jeep for my boys from Santa. I ordered just after Thanksgiving and had guarantee by Christmas delivery. We got the Jeep the Fri before Christmas which gave us min time to get it together. Pulled it out to assemble on Christmas Eve & it had been crushed in shipping. It also looked nothing like what I had ordered and paid $700 for!!! We called customer service and waited 96 min to get a hold of someone. The guy was amazing on the phone so I did as he asked. We put it together and told the boys Santa had a wreck and was coming back to replace it. It never drove well & was so slow!! Since then they’ve picked it up and I called back 2 weeks after pick up. On MLK jr holiday. The customer service guy was soooo extremely rude, yelled at me, then said it was likely never assembled correctly which is why it was slow & the weeks popped out from the motor. When I got upset he yelled at me then proceeded to hang up on me. If the new Jeep gets here & isn’t perfect I’m getting my $$ back & I’ll never buy from here again. Absolutely ridiculous especially for the prices u pay for these products.

I wish their was an option to give this company a negative 5 star. Customer service is the worst I have ever dealt with. It takes days to reach someone, wait times on phone calls are over 45 minutes. We ordered a vehicle for our son for Christmas, it doesn't steer correctly (barely turns at all). After viewing videos they admitted to something being wrong with it, but they refuse to return it, would only send new parts for us to try and fix ourselves. This seems extremely unfair considering the issues are due to manufacturing. A company with no return policy clearly doesn't stand behind the quality of their own product. On top of this, I was sent to their wholesaler for them to deal with us o trying to fix it. This was actually good because they were very nice and helpful, and did state that as terrible as Trendtimes was to purchase from, they are absolutely terrible to sell to and would no longer be working with them in the future.

Got my helicopter today and I love flying! I call it my therapy helicopter.

CROOKS. We bought a fire engine on their site. Next day, found it on Amazon for $80 cheaper and $40 cheaper on shipping (it only costs $200 to begin with). I tried to work with them but their customer service is awful and rude. BUYER BEWARE. This is a horrible company.