Average
Based on 240 reviews
Tribal Chimp3.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Revolutionizing the hair-styling game. Tribal Chimp offers the best men's hair products in the market.Tribal Chimp's hair products are created to simplify hair styling. Be it thick or thin hair, long or short hair, we got you covered!Professional look instantly and right at home!
Tribal Chimp (tribalchimp.com) has 240 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
240 approved reviews, newest moderated first
GC
I have been using the powder and Matte finish for over a year now. My son also uses it much better than all the other gels and hair products I’ve used all my life. my hair looks more natural and just running my fingers through my hair and set it when it gets messed up. It’s actually kind of fun. Their Customer Service is super friendly and prompt and a subscription service makes it easy to keep the product stocked, so I don’t have to worry about it
Jeane D.
I have searched for products that will give body to my thinning hair and hold it in place without weighing it down. This crazy stuff is like magic, works perfectly and lasts all day, even all night! My problem solved!
Reply from Tribal ChimpJul 31, 2025
We know how hard it can be to find the right product for fine or thinning hair, so it's amazing to hear this hit the mark for you. Thanks for giving it a try and sharing your experience!
John
The powder is small, and certainly doesn't do as advertised. Disappointed,
Reply from Tribal ChimpJul 30, 2025
Thank you for your feedback! Although the container is small, the product is designed to last around 4 weeks. Of course, this can vary depending on how much is applied and how often it’s used. We’ve formulated the powder to be ultra-light so it doesn’t feel sticky and helps you achieve that natural, “no-product” look. We also want to gently point out that both the size and weight are clearly mentioned on our product page and printed directly on the container to help set accurate expectations. We truly appreciate you giving us a try, and we’re always here if you have any questions or need support!
Susan C.
Ordering was easy. Delivery was quick. Product acts as shown on the website.
Reply from Tribal ChimpJul 31, 2025
Thanks for the great feedback! We're glad everything went smoothly and that the product delivered as expected. Appreciate you choosing us!
Donae G.
The Tribal Chimp team is doing everything right! Responsive, friendly, validating, and customer service oriented! They worked quickly to resolve an issue with the order (through no fault of their own) and fixed everything! Nice to see there are some companies still operating with this kind of integrity.
Reply from Tribal ChimpJul 31, 2025
Thanks so much for this amazing review! We’re really glad we could get everything sorted quickly for you. We always aim to handle things with care and transparency, so feedback like this genuinely keeps us going. Thanks again for your continued support!
Sasha L.
Great product and fantastic customer care :) we have been ordering from Tribal Chimp for a period of time . Very happy with the product and when we had a query it was answered very quickly and support was provided . Very happy customer 😊
Reply from Tribal ChimpJul 31, 2025
Thanks so much for the kind words! We're really happy to hear you've been enjoying everything and that our team could help when needed. Always great having you with us!
john
Super helpful with product knowledge and processing the order. Customer service response was pretty immediate and offered a solution fast. Thank you
Reply from Tribal ChimpMay 27, 2025
Hi John! Thanks so much for your kind words! I'm really glad we could help you out quickly and get everything sorted. If you ever need anything else, just give us a shout. Best regards, Thank you for choosing Tribal Chimp!
J
The way Tribal Chimp advertised the Buy 3 Get 3 bundle is very misleading, i thought it was buy 3 hair styling powder get 3 hair styling powder + Free 2 hair styling powder and comb (different font colour). Purchased the bundle on 7th of May, tracked the parcel on 16th of May and noticed it was still in US. For 9 days it sat idle, so i sent an e-mail to customer support for more information about the delay on 16th of May. Spoke to Mariana, she said UPS only handle the domestic side and DaiPost will complete the international part. She said the package has arrived in Australia and waiting to clear customs on 17th of May but according to tracking it arrived on 20th of May. I have been asking for an explanation for the 9 day delay but Mariana and then Marissa just ignored the question. Given the misleading advertisement, delay, bad customer service i will not be buying from this company again.
Reply from Tribal ChimpMay 22, 2025
We’re sorry to hear you feel this way, but we want to clarify a few points: First, it’s not accurate to say there was a lack of communication. Our team responded to every email you sent, provided updates as soon as we had them, and clearly explained that we rely on UPS and Dai Post. Once your parcel left our facility, we relied on the carrier, just as any merchant would, and we even contacted them on your behalf to get answers. Our team passed along exactly what they shared with us, including the update that it had arrived in Australia and was awaiting customs clearance. Regarding the delay: we understand your frustration, but again, this was entirely within the carrier’s domain. Your order was processed and shipped on time from our end. Delays at customs or during international handoffs, while unfortunate, are not something we can control, though we did our best to assist throughout. On the bundle: the items included are listed on the product page, and we’ve never claimed the free items were all styling powders. We’ve designed the page to show all components visually, and while the layout may have caused confusion, there was no intent to mislead. We respect your decision, but we stand by the support and service we provided. Best regards.
