Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Trinity Meds
Trinity Meds: Empowering You with Personalized, Medically Supervised Weight-Loss SolutionsTrinity Meds is a leading telehealth platform dedicated to making safe, effective, and medically supervised weight loss accessible and affordable for everyone. We specialize in personalized GLP treatment plans using clinically proven GLP-1 and GLP-1/GIP medications such as Semaglutide and Tirzepatide, dispensed through accredited U.S. partner pharmacies. Our U.S. board-certified medical providers who tailor dosing and strategy to your unique metabolic profile and lifestyle and goals. At Trinity Meds, we believe in being Affordable and Transparent—with clear, upfront pricing, no hidden fees, and convenient home delivery. Our science-backed, results-driven approach has helped thousands of members achieve proven results, gaining lasting control of their health and confidence. Supported by compassionate clinical guidance and personalized care, Trinity Meds combines medical expertise with a concierge-style experience to help you look, feel, and live your best.Join thousands of our members who have found a clinically proven, lasting solution to weight management with Trinity Meds—your trusted partner in sustainable, personalized health transformation. Your journey to better health starts here!🔗 Visit us at www.trinitymeds.com
Trinity Meds (trinitymeds.com) has 286 customer reviews on Folks Told, with an average rating of 1.4 out of 5.
I am completely disappointed with your service. I just spoke with the number mentioned in your message, and it turns out that—regardless of what stage of treatment I am currently in—you cannot continue the treatment at my level. That means I would have to start over with you, LOSING a whole month of progress and medication. This is the first and last time I do business with you.
Reply from Trinity MedsSep 22, 2026
Hello Luis, I’m sorry this left you feeling like you’d be losing progress. I don’t want to speculate about what was discussed on the phone, but dosing decisions are made directly by the medical provider based on each patient’s history and intake, and our support team isn’t able to override those decisions.
I can see that your first order was delivered last week. If you’d still like to move forward with cancellation, please give us a call at +1 253-650-6969 and we’ll help take care of that.
BR
Bryangb
this company is a disgrace and ripoff
this company is a disgrace. They are crooks. The doctor approved my medical profiles and sent my order to the pharmacy on June 27. After 10 days, I started inquiring to where is my meds. Well a long story short, they didnt show up until July 27. The meds came from another ripoff compound pharmacy called Casaphama RX out of Stafford TX. Well, TX and OK have been having 3 digit temperatures. The box arrived and inside there was only one piece of dry ice that was melted. Two of the vials, have been compromised because they were cloudy. Well I contacted customer service, and they gave me scripted answers and said they have to wait on the pharmacy answer. This was on July 27th. About every four days I would contact Trinity Meds, for an update. I had to keep sending them pictures etc of the vials etc. Well, I paid them using Affirm, so on September 2, yes that is how long it took, I contacted Affirm and put in a dispute. All of a sudden after I contacted Affirm, to put in a dispute, Trinity came back and said that they heard from CasaPharma RX and they think it's good. So after a 40 plus day wait and an offial dispute in the system, they magically heard from the pharmacy. I ask them to just refund me my money for the three vials that they didnt shipped, and that I will take a hit on the two bad vials of medicine. Just refund me back my money. They dont even want to do that. They ask me to removed that dispute, and they will work something out. Well, I did removed the dispute on September 8th, and as of September 10th, they are not responding back to me. They are crooks. Use another company. All of the review are bad. I should have check them out first but I just jumped on the cheap price at the time. Now, it seems like every company is giving cheap prices to attract you, but dont let one of those vials come to your home comprised, becasue they are not going to replace them and they are not going to refund you your money back
Reply from Trinity MedsSep 22, 2026
I’m really sorry this turned into such a frustrating experience. What you’ve described is not normal, and it’s certainly not the kind of experience we want our customers to be left dealing with.
While a payment is actively in dispute, we’re limited in what we can process on our end, so I do appreciate you taking care of that piece. I’d like to personally follow through on your refund request, but I’m unable to locate your account from the username here. I’ve sent a request for more information through Trustpilot — please send the email associated with your account so I can take a closer look and help get this resolved.
DE
Deb
This company will scam you------RUN
This company will scam you. Every text to schedule an appt did not work. Every text to send previous prescription, came back as not acceptable. Phone call to customer service, came back system is down, someone will call you back, with no calls. Finally get an appointment, nobody calls. Already charged me. Then I call back about appointment, told I am not in their system. I have texts and emails from them. I get card disputed and got refund then they charged me again after I got a new card. Now disputed again. Have to have fraud department block them as a merchant to prevent it happening again and get another new card. For those that have left a positive review, all I can say is you must work for them.
Reply from Trinity MedsSep 22, 2026
Hello Deb, from what you’ve described, you’ve already spent a lot of time trying to get this sorted, and I’d like to take a closer look at what happened.
I’m unable to verify your account from the information attached to this review, so I’ve requested more information through Trustpilot. If you could send the email associated with your account, I can pull up the history, review the charges and appointment issues, and see what needs to happen from there.
LG
LG
I would give this company a 0 if I…
I would give this company a 0 if I could. I paid for 6 months and received my first vial 10 days late. I have been unable to get any further medication and just get the run around when I try to contact them. I have demanded a refund with no response. I have disputed the charge with my credit card company. They are a big scam. SCAMMERS
Reply from Trinity MedsSep 22, 2026
I’m sorry this has reached the point of a dispute. I’d still really like the opportunity to look into what happened on your account and see what we can do from our side.
We’ve requested your information through Trustpilot — if you could send the email associated with your account, that will allow me to review the order history directly. While the dispute is active, there are limits to what we can process, but I still want to make sure we understand what happened here and what options remain.
CO
Consumer
Bad product and refuse to cancel automatic re orders and no refund
This is not a good production and this company put you in a automatic re-orders and billing d. They give a hard time to cancel the orders and refuse to issue a refund.
DON’T BUY FROM TrinityMeds.
Reply from Trinity MedsSep 29, 2026
I’d like to help get some clarity around the concerns raised here, but we haven’t been able to match this review to a customer profile in our system, so I’m unable to verify the order, billing, or cancellation details referenced.
We’ve sent a request through Trustpilot for additional information so we can try to identify the account. If you still need assistance, please send the email address used with Trinity Meds. Once I’m able to locate a profile, I can look into the concerns raised and help from there.
CM
Carla M.
⚠️ TRUST PILOT has removed my reviews…
⚠️ TRUST PILOT has removed my reviews twice now. The first one said I didn’t provide proof that I bought through Trinity Meds. Then I sent them proof. Wrote another and they removed that one. Here we go again. They won’t get away with this.
DO NOT BUY FROM THIS COMPANY. There is no recourse to get a refund. They used a pharmacy called LINK PHARMACY that was NOT listed as a partner pharmacy of theirs. They sent me a vile that was open and not even in an amber pill container like all the other companies do. It had NO LABEL and no directions of how much to inject.
When you call and hold for over an hour to speak with someone, you get hung up on. I am going to sue them in small claims. They refuse to give you corporate info. They write back generic responses and it goes NO WHERE.
I dare you Trust Pilot to remove another review. I will expose you for allowing kickbacks. They say they don’t allow you to post if the company gave you an incentive. THAT is a lie. One company offered me $50 off to write a review on Trust Pilot.
IN RESPONSE TO THEIR COMMENT, NO NURSE EVER CALLED ME ONE TIME. THEY ARE LIARS.
Reply from Trinity MedsSep 15, 2026
Hi Carla, I took the time to personally look into your account and the concerns you raised because I understand how serious they are.
I can see that you had questions about your medication and were able to request time with an RN through the patient portal. I also went back through the communications on your account and saw that the concern about the medication not having a seal came up toward the end, after your treatment had already been completed. We do take concerns like this seriously, and we’ve also made the pharmacy aware of your experience. Medications dispensed through our 503A pharmacy partners should be appropriately labeled with the necessary information, and I’d also be happy to have your prescription sent to you for your records if you need a copy.
Regarding the refund, just to clarify, we were unable to issue a refund because the medication had already been received and administered and was compounded specifically for you. I understand that may not be the resolution you were hoping for, but I hope this helps clarify the circumstances surrounding the refund. Please reach us at [email protected] or +1 253-650-6969 if there’s anything else we can clarify.
SS
Stacey S. Already F.
If you guys aren't getting the product…
If you guys aren't getting the product w/in 15-30 days, you can call your bank/credit card company to dispute any charges. This is the fastest way to get your money back.
Reply from Trinity MedsSep 28, 2026
Waiting that long for an order you’ve already paid for is understandably frustrating, especially when it reaches the point where disputing the charge feels like the only option.
I do want to help look into what happened here, but I’m not able to match this review to a profile in our system. We’ve sent you a request through Trustpilot for a few additional details so we can identify the account and take a closer look.
EL
Elizabeth L.
FRAUD SCAM!!!!!…
Charged me for a refill before I was approved for a refill. Refused a refund. Then when I was actually ready for the refill, the form I was required to fill out for the refill was not fill able. Can’t reach anyone via the phone. Email response tells me to call. Now telling me they’re going to auto charge the next refill. Can’t cancel my account. This is absolute fraud. Going to have to contact my bank for a refund and to report fraud.
Reply from Trinity MedsSep 28, 2026
Hello, I’m really sorry you’ve had to work this hard just to complete a refill. Between the form not working and being bounced between phone and email support, I can understand why you’re fed up. Our team will be reaching out vai phone today-tomorrow to help you complete the refill process. We’ve also reset and resent the refill forms that were previously emailed in case you’d like to try them again in the meantime.