Trinity MedsReviews of trinitymeds.com

Ordered my meds on the 4th of July and was approved and it's currently July 20th and still haven't received my meds or a shipping update! This company is a fraud if you ask me

Terrible service I placed an order and asked to cancel it 5 hours later and they confirmed that it was perfect and that I had to wait 3 to 5 business days for the return and after 10 days they send me an email as if nothing had happened to tell me that they are going to make the shipment. It seems to me a total lack of respect and ethics. What an unpleasant experience I feel cheated

If I could give zero stars I would. All 5 star reciews here are fake or AI generated. This website is a complete scam. They instantly approve you with just a simple questionnaire every other legitimate company will send you for blood work and perform a virtual visit. They will say that they sent your order to a pharmacy but you never get the meds. This is a complete scam please stay away!!!!

What a joke. So initially they reached out and said ok you are approved, we will send it to the pharmacy. $432 was sent to trinity. Well my shipment was mailed from Texas “ups overnight” when I received the medication boxed with cold packs it was 5 days later, the medication was warm and inside the box was sweaty. I immediately emailed was asked to send pictures of everything, mind you they had the tracking and knew it took 5 days to reach me, pictures sent and I have emailed them all week. With no answers. Oh I’m looking into this, keep the med in the fridge and I’ll find out what to do next. 5 days an no answer of what they are going to do next. At this point I’m going to have my credit card company involved to see if I can get my money back.

Don’t order with them they don’t care will take your money and give you no product it’s a scam!

The meds were approved without a consult other than filing out something on the internet. Then they charged $199 for a memebership fee that I saw nothing about. The meds said they were shipped and were delayed with saver overnight by 4 days in Texas heat. When I got the package it was 98 degrees and they said to go ahead and use the product. I think that they should have at least filed a claim with UPS and sent me a new medicine. I will never suggest using them to anyone! They were quick to resond when signing up and hard to get ahold of after they get your money.

My husband was price checking and somehow it picked up credit card info and charged him. He got a message that it was approved and one minute later responded to cancel. This was July 8th. He responded multiple more times over the next week (I have the screen shots to support dates and times). On July 13th they said "We completely understand how concerning and frustrating this feels, especially when you were only trying to compare plans and then saw a payment go through. Here’s where things currently stand on our side: your order was processed on July 10, and we have already reached out to the pharmacy to request that the order be cancelled and not shipped. At this stage, we do want to be transparent that a pharmacy cancellation request is not guaranteed, since it depends on whether they have already begun fulfillment. We’re actively monitoring this and will reach back out to you as soon as we receive an update from the pharmacy on whether the cancellation was successful." It was marked as cancelled on the account at that point. On July 15th they said "Right now, we are still waiting on the pharmacy’s update to confirm the order is truly cancelled on their side and will not ship. As soon as the pharmacy confirms the cancellation, we will send you an update right away with the next steps for your refund timing." Today (July 17th) we got a notice it was shipped. When I logged in, it said that the label was created but it still hasn't technically been sent. There is no phone number and nowhere to choose "cancel subscription" on their portal. It's only done through messaging on their website and answered by bots from the looks of the messages. This is unacceptable. They didn't even have a copy of his photo ID on the account so technically this could be anyone ordering this stuff and charging it! How is that legal??? We are disputing the charges with our credit card company. They have had 9 days to make sure this wasn't sent and it still technically hasn't left the pharmacy.

I paid $149 on July 7th 2026 they now locked me out of the account stole my money 💰 I never received anything or heard anymore updates .. also it gives options to pick medication i was told I wasn’t approved for the one I picked after that I got locked out of the system… I’m currently working with my bank to hopefully 🤞🏼 get a refund I will also be reporting fraud