Average
Based on 850 reviews
trotpets.com3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h
trotpets.com (trotpets.com) has 850 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
850 approved reviews, newest moderated first
Anne
Customer service has been slow to respond, and my order was missing items. I have not been provided with a solution to fix the issue. It has been 15 days since my order arrived, and I have yet to receive a resolution.
Maple P.
Arrived quickly and very happy with the product. A big upgrade from our previous feeding system
Danett M.
I love the look of the product, which is what drew me in, but am not happy with a few things. -The base didn't go together as it should have, the last screw hole wouldn't line up even after taking it apart and putting it back together so it is not completely sturdy. -The slow feed bowl does not work well with wet food or bone broth additive and there are no options to change it. -I reached out through e-mail the same day about the bowl, before I even put the base together, and I never heard back from anyone.
Valerie
So I bought a slow feeder bowl for my beagle, she had a hard plastic slow feeder bowl but was getting a skin infection on her face so I a bought her the small metal one from Trotpets. This bowl is well made except the things that are supposed to slow her down are way too low (even though in the video on their site, they look taller), so she is still inhaling her food with this bowl. A complete waste of money and it can't be returned once used, so you can't even try it out to make sure it works. I am extremely disappointed and would not recommend it.
Kim L.
Exceptional product, fast delivery. I have a multi dog home and purchased one of the elevated sets to see how it worked out. I’ll definitely be buying more sets for the dogs.
Carissa O.
If you want the best for your dog this is the best bowl set they make. Amazing quality and customer service. My dogs love them.
Sherry McBain N.
What an amazing product. It’s the best dog feeding station I have ever owned, the design and color choices are wonderful! I ordered two feeding stations. The base on one of them had a wonky leg and when I called, the customer service was amazing, they were kind and efficient and sent out a new base right away. As we all know, customer service is so important. I have now ordered another two sets for my daughter’s dogs as a gift.
Lrumps
Great fit for our 1yr old Dogue De Bordeaux puppy .
