Muganda
The support is fantastic
The support is fantastic. One agent, Audrey, helped me within minutes.
Reply from TrueHostMar 20, 2025
Hello Muganda, Thank you for sharing your experience. Thank you so much.

Average
Based on 631 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Globally trusted Webhosting Company offering Simple and Reliable Managed Databases for Apps and Mission critical Systems. Truehost presents Highly Scalable, Fully Managed MySQL with Automatic failover and Free Daily Backups at a transparent pricing.Register almost any Domain names at the Best Prices in US and Canada. Register .xyz from $0.99 .com, .net, .us, .co.uk, .ca, .cn, .co.in, .ke .in, .co.za, .co.ke, .com.ng
TrueHost (truehost.com) has 631 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
631 approved reviews, newest moderated first
Muganda
The support is fantastic. One agent, Audrey, helped me within minutes.
Reply from TrueHostMar 20, 2025
Hello Muganda, Thank you for sharing your experience. Thank you so much.
Robert K.
Truehost billing support are the worst to deal with ,thay are the equivalent of the password guy in a supermarket, if you know you know , Its has been 9 days since i raised a ticket [ #5944027], up till now no response , i am really disappointed in their poor customer services.
Reply from TrueHostMar 20, 2025
Hello Robert Kyalo, Thank you for your honest feedback! We are happy that you have managed to reach us on call and resolve your issue. We are sorry for the pain caused.
Leemtech S.
Francis has offered incredible, fast and very professional support to us today. Good job !
Reply from TrueHostMar 20, 2025
Hello Leemtech Solutions, Thank you for your wonderful feedback! You are always welcome.
Isaac S.
Peter from Truehost has been quick in response and providing solutions. Thank you very much Peter!
Reply from TrueHostMar 17, 2025
Hello Isaac S.W, Thank you for sharing your experience. You are always welcome.
Kivoto J.
Peter was excellent.
Reply from TrueHostMar 13, 2025
Hello Kivoto Johnsey, Thank you for your feedback.
Thabiso N.
I’ve continuously had a painful experience with Truehost ever since I joined them till now that I’m off-boarding my last client. You literally have to fight your way to getting a simple response from them. It’s definitely not an ideal hosting company to grow your business with. This very customer I’m trying to move to another hosting company has lost confidence in me because of Truehost. I’ve asked them one simple thing today. As I’m typing this, it’s been 10 hours (and counting) since I’ve been waiting for a response to my ticket. I’ve followed up 3 times and I’ve been told that it’s been “escalated”. It’s a Monday by the way, not even a weekend.
Reply from TrueHostMar 31, 2025
Hello Thabiso Ntshangase, Thank you for your honest feedback! We are happy that we have managed to resolve all the transfer issues and we are also happy to have received your new services. You are welcome.
Onyinye O.
Truehost is good and I will always use truehost. Thank you
Reply from TrueHostMar 13, 2025
Hello Onyinye Okafor, Thank you for your feedback. Thank you for your support and trust in Truehost.
Boniface Benjamin Topweb T.
Good services
Reply from TrueHostMar 13, 2025
Hello Boniface, Thank you for your feedback.