Great
Based on 322 reviews
TruPar.com®4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ordering parts for your equipment can be frustrating and difficult. At TruPar.com, we understand that when a piece of equipment is down, your entire operation can come to a standstill. We have built tools to help you get the support you need, so you that you can get the correct part, and quickly! With real-time pricing & and availability and same day shipping for instock items, you can have your part in a matter of days. Our dedicated support team will help you locate the part you need for your equipment, and will assist you if you have any questions during the checkout process. We’ve incorporated tools like “Lists” and “Quotes” to make reordering a breeze. Our commitment to service, knowledge, and product availability has made us the premier source for materials handling parts online.
TruPar.com® (trupar.com) has 322 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
322 approved reviews, newest moderated first
Peter P.
This was the first time I have ever ordered parts and all the parts were in stock! UNBELIEVABLE! Parts I have ordered from other places took anywhere from 5 to 14 days to arrive or longer. The parts I ordered from TruPar.com arrived in 3 days from the time I placed my order. Everything I ordered was there. Give them a try. I know you will be happy that you did. I appreciate the GREAT service!
David L.
Never received product. Its been months now. Now you want me to write a review for a product i should have received a long time ago? Your following up now? Seriously? The best you could do was to tell me i had to contact ups because the tracking number was to old to check! What a joke. Thanks for nothing but taking my money and wasting my time. I will never go near trupar ever again Dave LaMott
Reply from TruPar.com®Nov 10, 2022
Hi David, Unfortunately, because the order was shipped so long ago ( 4/19/2022) it no longer appears on the UPS website. Package was delivered 4/21/22. We apologize for the issue with your order. I've emailed you the proof of delievery from [email protected]. Once again, on behalf of our entire team, I sincerely apologize and appreciate your business. If you have any questions or comments, feel free to reply below or give us a call at +1(800) 775-9856 Monday - Friday, 9 am to 6 pm EST.
Miguel S.
part were not correct
Reply from TruPar.com®Nov 8, 2022
We apologize for the issue with your order. I've emailed you from [email protected] to get a return started and help you find the correct part. Once again, on behalf of our entire team, I sincerely apologize and appreciate your business. If you have any questions or comments, feel free to reply below or give us a call at +1(800) 775-9856 Monday - Friday, 9 am to 6 pm EST.
John J.
quick shipping and good pricing
John D.
Shipping was significantly delayed, but I attribute that to the supply chain. Otherwise, TruPar came through well.
Thomas Daniel J.
I made sure that connecter was included with RABS valve emailed and talked to some one they assured me it came with it!!! >AND IT DID NOT< that's why I bot from you!!! I have emailed several times and no response !!! will you ever get back to me!!
Reply from TruPar.com®Oct 31, 2022
Hello Thomas, I'm sorry that the connector you needed for your RABS valve did not come with your purchase. However, as far as I can see, you've only placed one order with TruPar.com, Order #: 412948024 for 1 - "Thermostat Housing: Mitsubishi," placed on Mar 23, 2022, which didn't contain any of the items you are referencing in your review. Furthermore, I've taken some time to investigate your account and this situation, and I see no evidence of emails or phone calls from you. Is there any chance you might have us mistaken for a different vendor? If you have us mistaken, would you mind changing/removing this review? If you still believe you ordered this item from us, would you mind providing us with the order number and approximate date of purchase? Once again, on behalf of our entire team, I sincerely apologize for this inconvenience/confusion and appreciate your business. If you have any questions or comments, feel free to reply below or give us a call at +1(800) 775-9856 Monday - Friday, 9 am to 6 pm EST. Sincerely, Thomas H. Customer Support Representative, TruPar.com®
Charles D.
The wheels and rims were a good price and the buying process was easy and follow up with invoicing and receipt was good. Shipped and delivered as advertised.
Pamela E.
Thanks. It was great. It works . It got here really fast I Enjoy working with you guys . I will be sure to use your company again. Thanks Doug Elliott
