Excellent
Based on 171 reviews
Truss Financial Group4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Truss Financial Group helps you secure VA, FHA, DSCR & jumbo reverse mortgages. Expert guidance, low rates & fast approvals. Start your loan today!
Truss Financial Group (trussfinancialgroup.com) has 171 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
171 approved reviews, newest moderated first
Derek N.
Clear communication, quick responses to questions. Everything was transparent without overselling or marketing nonsense.
Reply from Truss Financial GroupSep 28, 2026
Thankyou, Derek. Glad you got clear answers in one go. That’s exactly how we process things here at truss. Appreciate your genuine review.
Jonathan P.
Everyone was fast and efficient. Quick to follow up with the questions I had. The whole process was done before I knew it.
Reply from Truss Financial GroupSep 28, 2026
Great to hear, Jonathan! Glad the team was quick to answer your questions and got everything done sooner than you expected :)
Shhh
It was definitely a slow process. Something I thought should’ve moved quickly, didn’t. The wait on the response from the nifty side was slow, took days. Oh and they don’t work weekends so there’s that. Marcus was great at answering the questions that he could.
Reply from Truss Financial GroupSep 24, 2026
Thankyou for your review! We’re glad Marcus could answer all your questions. We’re sorry that the process took some time, we would like to look at it; kindly contact us at [email protected] or 888-878-7715 so we can look into what happened.
Stevie M.
Reza and Delania got my HELOC done timely and in a professional manner. Nothing is easy these days, and they rolled their sleeves up when necessary. To me, that’s the mark of a solid experience and I’m grateful for choosing to work with them.
Reply from Truss Financial GroupSep 24, 2026
Thank you, Stevie! Glad the team stayed on top of things and got your HELOC done on time. We’re grateful you chose to work with us.
Cadillac Truck O.
Professional
Reply from Truss Financial GroupSep 23, 2026
Hi, thank you! Glad you found the team professional. We appreciate your kind review!
Niel L.
The human part of the process was great, good follow up support but the app is very clunky. Very hard to upload documents and the remote notary signing has the same issues. However the rate was good and I would recommend the service.
Reply from Truss Financial GroupSep 23, 2026
Thank you for your review, Niel. We’re glad you had a good experience with our team and were happy with the rate. We’re sorry the app made uploading documents and signing remotely difficult. Please contact us at [email protected] or 888-878-7715 so we can take a closer look at what happened.
Richard C.
Truss financial is a great entity to work with,hands down. Marcus was my contact person. This man is absolutely the most professional person for the Job. My name is Richard and definitely recommend truss financial with a personal 5 star Rating.
Reply from Truss Financial GroupSep 22, 2026
Thank you, Richard! Really appreciate your review and recommendation. Glad you had such a great experience with our team.
Richie C.
The sales rep was great and very helpful. Everyone else was slow to process anything taking a full week at a time to process a document. Then getting help with funding was even worse. I was 2 days late after funding was supposed to happen. Not going to receive funds will possibly after 5-6 days. I’m wondering if the 7 days of mandatory interest starts as soon as I get the money or if I just got scammed by the company. Overall not helpful with much. Hard to get ahold of anyone except the sales rep.
Reply from Truss Financial GroupSep 22, 2026
We’re so sorry to hear this, Richie. We understand how frustrating the delays and lack of communication must have been. Please reach out to us at [email protected] or 888-878-7715 so the team can look into this properly and help asap.
