Reply from Trust ArrowDec 16, 2018
Hi Detrick, not to worry! You’ve got a little misinformation, but we’re here to help make some sense out of this confusing situation.
Firstly you should know all our calls are recorded, and your call has been reviewed. After listening to the call between your representative and yourself, we can assure you that they did not say or imply such a thing. We are in a highly regulated industry, and our employees are career service people, dedicated to helping clients save hard earned money.
That being said, it’s easy to get confused these days with the amount of misinformation out there. Here’s why people normally choose our service.
People who benefit from government sponsored student loan debt relief programs use a service like ours because we are FAST, and we guarantee enrollment.
Without using a fast track service to enroll, an average person would take 6-9 months to complete most of the work we can do within a few weeks. Applications (which are “free”) and enrollment are different, and each is more complex and strict than you’d expect.
If you don’t have time to wait to start saving on your student loans, using a service guarantees you’ll experience savings and benefits (like improved credit etc) very quickly, and with no effort on your part. The alternative is weeks and months of weaving through an impossibly complex process and a lot of potential to do it incorrectly, which can be financially devastating.
Think of about the reasons you’d hire a tax accountant to handle complex financial dealings, or a dentist to pull a tooth. Sure, you could use some string and a door handle “for free”, but paying a professional is a lot less painful!
Now for the good news! You’re with one of the good guys, and made a smart choice! Your account has been moved up to the processing stage, that is a good sign! 77 Elite is a popular legal document processor, so your account is in good hands at this stage.
While we can’t disclose private account details publicly, please reach out for additional help. Please reach out to [email protected] and they will be happy to assist you with an update on your account.
(877) 743-0975
[email protected]
www.77elite.com
— In addition, we’d like to mention that Trust Pilots format encourages people like yourself to leave negative reviews, in order to coax a huge membership fee out of us, so that we can better control which reviews appear publicly. We do not subscribe to this mafia style of doing business, where we need to pay for a highly graded rating. Our A+ rating comes from the Consumer Loan Bureau - not the latest version of “yelp”. For real connection and assistance please contact us directly, as using this format only helps to monetize Trust Pilot and support poor practices of actual resolution.
Warmly,
Trust Arrow
