EdenReviews of tryeden.com

Reply from EdenApr 8, 2026

Hi there, Thank you for sharing this—we really appreciate it. I’m so glad Xyryl was able to step in, recognize the issue, and escalate it for you right away. We completely understand how important it is to receive the correct dosage, especially when your treatment is being adjusted. We’re keeping a close eye on this to make sure it’s resolved as quickly as possible for you. If you need anything in the meantime, don’t hesitate to reach out—we’re here for you every step of the way. Susie 💚

Reply from EdenApr 9, 2026

Hi Matt, I’m really sorry to hear about your experience. This is absolutely not how your subscription or billing should have been handled. I understand how frustrating it must feel to pay for a full year, have it canceled partway through, and then continue to see charges even after you requested to end your service. You should always receive exactly what you paid for, and any remaining balance or credit should be handled transparently and fairly. I’m especially concerned to hear that you still have a credit that hasn’t been refunded. I would really like to take a closer look at your account and get this resolved for you as quickly as possible. Please reach out to me directly at [email protected] and I will personally review your billing history, ensure any outstanding credits are addressed, and make sure everything is corrected. Thank you for bringing this to our attention. We are here to make this right. Susie 🌿

Reply from EdenApr 8, 2026

Hi Stephanie, Thank you so much for sharing this! We’re really glad to hear everything was easy—from getting what you needed to canceling when the time was right. That’s exactly the kind of experience we want for you. And we love hearing that Kim was efficient and able to get everything sorted quickly—we’ll be sure to pass this along to her 😊 If you ever need anything in the future, we’re always here for you. Susie 💚

Reply from EdenApr 8, 2026

Hi there, Thank you so much for sharing this! We’re so glad Kim was able to help you quickly and make the experience a friendly one—that’s exactly what we aim for. We’ll be sure to pass your kind words along to her 😊 If you ever need anything, we’re always here for you. Susie 💚

Reply from EdenApr 8, 2026

Hi there, Thank you so much for sharing this! We’re so glad Carmen was able to jump in and get everything resolved quickly—that’s exactly the kind of support we aim to provide. We’ll be sure to pass your kind words along to her 😊 If you ever need anything, we’re always here for you. Susie 💚

Reply from EdenApr 8, 2026

Hi there, Thank you so much for sharing this! We’re so glad Carmen was able to jump in and get everything resolved quickly—that’s exactly the kind of support we aim to provide. We’ll be sure to pass your kind words along to her 😊 If you ever need anything, we’re always here for you. Susie 💚

Reply from EdenApr 8, 2026

Hi there, Thank you so much for sharing this—we really appreciate it. I’m so glad Nick was able to step in, truly understand what was going on, and get everything back on track for you. That kind of clear, attentive support makes all the difference. We’ll definitely pass this along to him 😊 If you ever need anything moving forward, we’re always here for you. Susie 💚

Reply from EdenApr 8, 2026

Hi there, We love to hear this—thank you for sharing! 😊 Xyryl will be so happy to know they made a great impression. If you ever need anything, we’re always here for you. Susie 💚