EdenReviews of tryeden.com

Reply from EdenMar 23, 2025

Hi! Hi [Member's Name], Thank you for reaching out! We’re aware of the issue preventing members from entering their birthday correctly and are actively working on a resolution. We appreciate your patience and apologize for any inconvenience this may have caused. In the meantime, if you need assistance completing your information, please let us know—we’re happy to help! Thank you, Susie

Reply from EdenMar 26, 2025

Hi Courtney, Thank you for your amazing review! We’re so happy to hear that Kevin provided such a helpful and personable experience—it’s exactly what we strive for! We’ll be sure to share your kind words with him. If you ever need anything, don’t hesitate to reach out. We appreciate you! ⭐️⭐️⭐️⭐️⭐️ Best, Susie

Reply from EdenMar 26, 2025

Hi Kat, Thank you for your kind words! We’re so glad to hear that Amie was responsive, friendly, and able to assist you quickly. Providing great support is what we strive for, and we’ll be sure to share your appreciation with her! If you ever need anything else, we’re always here to help. 😊 Susie

Reply from EdenMar 23, 2025

Hi Samantha, I sincerely apologize for the lack of communication and the frustration this has caused. I completely understand how upsetting it is to feel unheard, especially when you're waiting on your order and a resolution. I want to assure you that we are actively looking into both your shipment and your refund request to get this sorted out as quickly as possible. I know how important this is, and I regret that you’ve had to reach out multiple times without a response. I will follow up with you as soon as I have more details. In the meantime, if there’s anything else you’d like me to know, please don’t hesitate to reach out. I appreciate your patience and the opportunity to make this right. Thank you, Susie

Reply from EdenMar 26, 2025

Hi! Wow—thank you for your incredible review! We’re so happy to hear that you’ve had such a great experience with our team. Providing responsive, professional, and compassionate care is what we strive for, and we’re thrilled that Samantha and Brent made such a positive impact. We truly appreciate your support and kind words. If you ever need anything, we’re always here for you! 💙 Best, Susie

Reply from EdenMar 23, 2025

Hi! I’m truly sorry for the frustration this has caused and for the lack of timely communication regarding your shipment. You deserve clear updates and reliable support, and I completely understand how this situation has made you question your trust in us. I want to make this right for you. I’m personally looking into your order now and will provide you with an update as soon as possible. Additionally, if you ever need immediate assistance, the best way to reach us is [insert preferred contact method, e.g., direct phone line, email, or chat]. Please know that we value you as a member, and I appreciate your patience. I’ll be in touch shortly with more details. Thank you, Susie

Reply from EdenMar 26, 2025

Hi! Thank you for your kind words! We’re so glad to hear that Mahala provided fantastic support with your order. We’ll be sure to share your appreciation with her! If you ever need anything else, we’re always here to help. 😊 Susie

Reply from EdenMar 26, 2025

Hi Mike, Thank you for your wonderful feedback! We’re so happy to hear that Mahala provided such quick, attentive service and kept you informed every step of the way. We know how important great communication is, and we’re glad she delivered that for you! Hopefully, you won’t need assistance again, but if you do, Mahala and the rest of our team are always here to help. 😊 Susie