Great
Based on 588 reviews
Otter4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Serving smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 486 reviews with 5 stars · Clear filters
Yuri G.
I was having so many daily problems and a super dedicated professional managed to solve them, thank you Nikko for the support
Reply from OtterFeb 12, 2024
I'm so glad to hear Nikko was able to resolve your issue Yuri! Thanks for letting us know, I'll be sure to give him a shoutout. - Alex
Berenice
Leverex Badong was amazing. Thank you for your help. He was patient and was able to take his time to figure out how to get my tablet up and going. Been with Otter a handful of years and have seen them grow. Customer service has always been helpfu.
Reply from OtterFeb 15, 2024
Hey Berenice! So glad to hear that Leverex was able provide you with a good support experience. Looking forward to continued growth alongside your restaurant. - Alex
David
Vina Popanes thank you for your help!! Stores got disconnected on otter and you were able to get them back running not just one but a few
Reply from OtterFeb 15, 2024
Hey David! So glad to hear Vina was able to get your storefronts back up and running. Have a great day. Thanks. - Alex
Irshad
was able to decode my query and provided point information which was really helpful
Reply from OtterFeb 6, 2024
Hi Irshad! So glad to hear it. Looking forward to growing alongside your business. Thanks. - Alex
LA
The accuracy, patience, and knowledge of Micah Macabulos made resolving our issue a breeze. Thanks again so much, these extra orders were receiving make a big difference
Reply from OtterFeb 15, 2024
Hi LA, So glad to hear Micah was able to resolve your issue. Will be sure to give her a shoutout! Thank you. - Alex
Alessandro T.
Vina gave me excellent customer service
Reply from OtterFeb 2, 2024
Hey there Alessandro! Thanks for letting us know. Vina is great, will give her a shoutout. - Alex
Anood
While it took two weeks to resolve my issue, Vivien Illustracion was absolutely amazing in getting my issue resolved today!
Reply from OtterFeb 2, 2024
Hi Anood! Super glad to hear that Vivien was able to resolve your issue quickly. Thanks for letting us know. - Alex
Maria
Mark was great and patient understood my concerns and was able to assist resolving the issue.
Reply from OtterFeb 2, 2024
Hi Maria! Thanks for the kind words about Mark – he is great and I'll be sure to give him a shoutout. Thanks. - Alex
