ShedReviews of tryshed.com

The SHED website is easy to navigate Customer service was quick to answer and offer clear information Discounts and free offers are plentiful

Great customer service

Very thorough. Micheal to the time to walk me through all of my onboarding.

I've been a customer of Shed for over a year and had awesome results (down 110lbs so far). I've had nothing but positive experiences. Even when a vial broke when I was opening a package. They were so fast to help and the vial was replaced in a matter of a couple days. Awesome service all the way around and I highly recommend Shed.

Gave me the WORST head aches. Moved to another brand and I have 0 head aches and actually see results.

Jamika was friendly, professional, and very helpful during my welcome call with SHED. She took the time to explain everything clearly, answered my questions, and made sure I understood the program and available resources. I appreciated her patience, positive attitude, and willingness to help. The call was informative and made me feel supported from the start. Thank you, Jamika, for providing excellent customer service and a great experience!

I had a very frustrating experience with Shed that I feel others should be aware of. In May 2026, I canceled my medication subscription and all associated services at the same time, including Premium Coaching. However, despite my cancellation, my coaching subscription remained active and I have now been charged for an additional month of services I do not need. What makes this situation worse is the lack of accessible customer support. Shed does not provide a phone number to speak with a representative directly. The only options available are their online portal or email, which makes resolving time-sensitive billing issues unnecessarily difficult and impersonal. It is extremely disappointing that my account history does not appear to have been properly reviewed, as it should clearly show that I canceled my services together. This oversight has resulted in an avoidable charge and a poor customer experience overall. I expected better account management and more responsive customer service. At a minimum, there should be clearer cancellation processes and accessible support channels to prevent issues like this. Based on this experience, I cannot recommend their services.

Tyler made my experience worth wild! He was very informative and helpful with the process! I think the whole reason I upgraded to a 6 month plan is because he made me feel like it was the right choice