Excellent
Based on 384 reviews
TSM Aquatics4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Why TSM?TSM operates the largest aquatic super store in the U.S., with over 10,000 sq. ft of saltwater fish and coral. The facility was built to receive, quarantine, and house the highest quality marine life. Here at TSM we understand that the key to a successful aquarium begins with healthy livestock, and we pride ourselves on one of the most comprehensive quarantines in the industry . Upon arrival at our facility, all newly acquired fish receive a series of dips and baths to reduce their initial parasite loads. Once added to their designated quarantine system, the fish receive their first of three rounds of Praziquantal. Copper is raised to therapeutic level and maintained there for a minimum of 30 days. Daily testing with laboratory grade equipment ensures that a consistent level of copper is maintained. While in quarantine, the fish are conditioned to accept readily available frozen food items. Our invertebrates are maintained in fishless systems to reduce the possibility of parasite transmission. We will not sell any livestock that we know or suspect to be unhealthy. We maintain our systems and ship our livestock at a salinity of 35ppt. Our knowledgeable team has over 20 years of combined experience working in public aquariums alone, and decades as hobbyists.
TSM Aquatics (tsmaquatics.com) has 384 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 357 reviews with 5 stars · Clear filters
stev P.
Very healthy and robust animals. After a handful of orders over the last four months every thing has been easily acclimated and healthy with absolutely no issues. I am so happy to have found someone that quarantines properly and expertly so I don't have to. well worth the two hour drive up from Baltimore to pickup curbside.
Arvin
Highest quality fish with top rated quarantine facility!
Mike K.
Placed my first order with TSM for a male blonde Naso and a moorish idol. Order was delayed due to the tang being not as fat as they like when it was suppose to ship. Was skeptical but received both fish a few weeks later fat, healthy, & disease free. Best packaging I have ever seen on a fish order. Will be ordering a few more fish soon. Love being able to place directly in my tank versus QT. Had very poor survival rates from competitors when qting there cheap fish.
Paul B.
Amazing fish great packaging everything arrived top notch and healthy will be ordering from here in the future
Mike J.
I am excited to receive my 2nd order from TSM and I look forward to exclusively purchasing the rest of my fish from them in the future. So far, my experience with Matt and TSM has been great. It's a great combination of easy online convenience and personable availability by phone, and the fish and their packaging received in my first order were top-notch. In my book, the great communication and patience with the customer is key. Keep up the good work!
Tyler C.
Great place to buy fish and inverts! Fish looked super healthy and all are doing great. Would definitely buy from again.
SCOTT T.
This was my first order with any online fish store. The communication was great and the fish was even better.
Darin H.
I would like to say very friendly staff.Both fish came in with no problems.Thanks again.
