Believe II B.
I'm a concerned customer
I'm a concerned customer. Up until 20 days ago, I have had constant communication for the past 5 plus years as we have completed our first book. But it's in the final stages, I have sent over 8+ emails and had no response from Sheila or Kris. I tried calling them, sent voicemail and now do not know what has happened. If it weren't for this non responsiveness in the final stages, they would have 5 stars. We need our final files to complete our 7 year project and would like to know that everything is OK with them? I see current reviews, so I am confused as tothe silence? As of today, we resolved the communication issues and I trust that moving forward we should continue to receive the timely respones.



