Great
Based on 656 reviews
TurboTenant4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.
TurboTenant (turbotenant.com) has 656 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
656 approved reviews, newest moderated first
Wendell
Easy to navigate though out the screens. Clear directions in each section.
Reply from TurboTenantJan 28, 2026
Hi Wendell, our product team loves hearing this type of feedback! We're so glad the user experience has been straightforward and easy for you. Let us know how else we can support you in your rental journey.
Marc C.
The app and site work great, making it so easy to create a lease. Akso, I used chat to correct an issue I was having and it proved to be very helpful.
Reply from TurboTenantJan 28, 2026
Hi Marc, Your 5-star rating means a lot to us! We’re grateful you trust TurboTenant for your rental needs. Let us know how we can continue supporting you.
AC
After Azibo was acquired, I was moved to TurboTenant without clear communication. I was told I had a free trial of their platform that expired, but never received any notification emails about this. The "free" version now charges fees to my tenants with no warning and has limited access to support. They are nearly impossible to reach—the FAQ is broken, the AI bot is unhelpful, and chat agents take forever to respond with copy-pasted answers. Very disappointed with this transition and their agents; Hannah, in particular, who told me that I must have missed or deleted the email explaining that the "free trial" was expiring, which I can confirm for a third time was never received. I will also add that the agent, Hannah, offered me a promo code of $29 off for 1-year, then stated that this is the absolute best that they could offer; a quick Google search turned up a different code, COMEBACK25, which was 30% off of 1-year, nearly double her "best" offer. Further show of dishonesty by their own team.
Reply from TurboTenantJan 28, 2026
Hi AC, we’re sorry to hear you were caught off guard by these changes. We sent out several updates via email, but we noticed you had unsubscribed from receiving emails from us, which is likely why the news didn't reach you. We’d value the opportunity to chat and find a solution that works for you. Please reach out to [email protected]
Mark P.
Intuitive and easy to use, yet comprehensive enough to manage my entire 8 property portfolio. Good details provided in help sections and telephone support is readily available if needed. Great value compared to many other options.
Reply from TurboTenantFeb 3, 2026
Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!
Tito T.
Very supportive customer service personnel. The site is easy to navigate.
Reply from TurboTenantJan 21, 2026
Hi Oicapot, Your 5 stars made our day! We're glad TurboTenant delivered a fast, easy experience. Let us know if there's anything more we can do to help.
Marie Elder C.
I have used you previously and the tenant who rented was wonderful. She and her husband are now just leaving after 5 years. I could it’s have asked for any better tenants.
Reply from TurboTenantJan 21, 2026
Hi Marie, We truly appreciate your positive feedback! We're so glad you found renters you loved. Our goal is to make renting hassle-free, and we’re so glad that shows in your experience. Let us know how else we can support you!
Albert B.
Great. Very professional and quick
Reply from TurboTenantJan 21, 2026
Hey Albert, We appreciate the fantastic rating! We're here anytime you need us.
Julia L.
Turbotenant has consistently given me a stream of leads that often turn into renters! Out of all the platforms Turbotenant has always been my favorite for its ease of use, for its incredible advertising and it's reasonable price! Highly highly recommend Turbotenant.
Reply from TurboTenantJan 21, 2026
Hi Julia, your 5-star rating means a lot to us! We’re grateful you trust TurboTenant for your rental needs. Let us know how we can continue supporting you.
