Turner's OutdoorsmanReviews of turners.com

Went in person to the Pasanda location stopped by here the night before a fishing trip with a friend to pick up some stuff. I normally like ordering from tackle warehouse or going to a local place, but it was last second. The selection is overall really good. Prices are a little more than i expected, but not outrageous. The staff - while friendly and nice are not experts in everything and deffinitaltey not the fishing stuff. Just picked up a few things that i needed will order the rest online as usual.

Very poor customer service. In town for a month went into store to buy complete fishing supplies to fish in the area while in the area and ship my new equipment home after my stay. Absolutely no help, service person could barely take his hands out of his pockets. I decided not to purchase anything there and went elsewhere and got great service and spent over $1000.00 dollars. Would recommend not wasting your time or effort at the business

Ive had a very bad experience for the first time in my long history as a customer of Turner’s Outdoorsman. I was picking up my gun and this sales lady by the name of Osiris Mendoza Pena, attended me, Ive noticed that she is kinda rude when I spoke to her, but I didnt mind at first, she typed the release form and I purchased bullets. I asked her if my copy of DROS/Dealer’s Record of Sale of Firearm will be signed by the sales person, she said yes, she then turn her back at me. After the release papers is done, Ive noticed that my copy isn't signed, so I asked her again in a polite way, ma’am who is going to sign my copy, then in a rude way, she replied, I wont sign it and I am not required to sign it, so I told her that all the guns that I purchased from Turner’s and other gun shops, all my copy of DROS/Dealer’s Record of Sale of Firearm are all signed by the sales person. So I asked her if she can call her manager, not knowing that her manager is also very rude and very unprofessional. Her manager told me that he cannot forced her to sign the document and that I should pick up my documents and leave the store. Well, this is very frustrating to experience this kind of treatment from a store I used to patronize. Now I am not gonna come back to this Turner’s Palmdale branch store anymore. Very disappointed, very bad customer service.

Beware of warranty work on your weapons, they make money on shipping (which manufactur provides free label ) plus the DOJ back ground check

I have gone to the Stockton Ca, Tulare Ca and Fresno Ca locations and Ive always been treated nicely and in a helpful manner. I went in to look at a firearm. they were not busy so two ees gave me their opinions on the products. I ended up buying some ammo (no fingerprinting needed at that time). everything went perfectly. I even told any employee who'd listen that they were great compared to their competition, the big GREEN box store. I have nothing but good things to say about their customer service.

I went to get a purchase a 9mm and the guy at the counter was was condescending, rude, and very unprofessional to say the lest. I have no idea why they let people like that work there. Stay far away from the orange location.

I found Christian Castellanos especially helpful, and patient. Also David the manager in Torrance is good, too, as is Brian H, and Adam. The only problem I had was the wait, and the paperwork. The paperwork is due to Calif. laws, not Turners, however.

I needed to buy some nightcrawlers to go fishing for local trout and also was looking forward to treat myself to some new equipment. I went to the Turner's in Signal Hill and very disappointed when every container of live nightcrawlers were moldy and melted looking. The fishing clerk was talking with Another worker...might have been the manager. He saw that I was looking at each carton of rotten worms and then told me that they were all like that. The manager guy said...I thought they just delivered some....and the other clerk said...no, they just serviced the frozen bait. So it seems that the fishing clerk knew about the rotten bait....but didnt bother to remove it and let the boss know to order more. What a joke! If I didnt check the bait first and just buy it...I would have gotten burned and screwed at the lake. Poor service and incompetent employees = no business. Oh....they advertise and want people to become a preferred Customer to get the better price on items...but cant manage to do simple tasks to run a business.