TvsuperstoresReviews of tvsuperstores.com

Scam! Run away as fast as you can. Your bank won't even help you, they take the side of the merchant. The merchant clearly uses bait and switch and doesn't even have Legitimate LG products. According to LG website they are not authorized to even sell LG products. The panels are made in Mexico vs South Korea. You will just lose money and have headaches with them. Hopefully karma comes around and takes care of this company. They also go by eastcoasttvs.

THEY TRIED A BAIT AND SWITCH WITH ME. AFTER I SAID NO WORRIES ILL TAKE THE ORIGINAL TV, 4 DAYS LATER THE TV IS ON HOLD AS PER SAMSUNG.

I had the same bait and switch experience as nearly everyone else when trying to order in an 86 inch LG 4K TV. I got the call from sales trying to tell me that the TV I had ordered was "8 bit" and not nearly as good as "12 bit." I also had to sign a warranty waiver, otherwise LG would not permit them to sell this TV to me. The "12 bit" version was, of course, an additional $2,700.00. Fortunately, I did not come down with yesterday's rain. This is total BS. This particular model TV comes one way. For a feature to be different, the model number would have to be different. Plus, I spent nearly a week researching LED TVs and their features and not once did I come across any discussion about "bits." You won't see any discussion of it on LG's website either. That is because it is a story they made up to try to talk over your head and make you feel uninformed. Lastly, LG would never insist that a customer waive a warranty in order to authorize a purchase. I cut the conversation short and told him to cancel the order. Yes, I could have argued back-and-forth and maybe have gotten the advertised TV for close to the advertised price, but I'm certain there would've been delivery issues, or the TV would have been refurbished, or some other sort of problem that simply isn't worth the money saved. Take your business to a reputable store.

We read the bad reviews after we placed our order for an 82" Samsung 10-bit TV. We had an "Oh crap!" moment at the time, but everything went great! The TV arrived yesterday and is all set up and working fine. We love it! Peter was our sales guy and he provided info to help us choose the TV that was best for our needs; it never felt like he was trying to up-sell us. Our other concern was the length of time it might take to get to us (we live in Arkansas) but it only took 10 days, just like Peter said. We would definitely recommend TV Superstores.

Ordered a 3d TV and was called a few days later to be told it was discontinued. They recommended another TV. It arrived and was twice as expensive and not 3D. Very deceitful. Do not buy from this store!

As a return customer, they have done this trick more than once. The price they advertised is definitely the lowest, however everytime we place an order, the very next day, they would call and said it was the wrong price. The lowest price was meant for the products that was made out of sea, and the quality will not be the same. If we want the same one that we chose to buy, which came with the same information, there will be additional of $700 more. Srew you! Get your act together as a company. Advertise at the price that you would like to sell. Dont waste other people time. Definitely not worth the headache. Spend your hard earned money wherelse.

Was told 7k projector that is not "retail version" when I didn't sign a "Warranty waiver form". Nowhere stated on website. No thanks!

I ordered a television. They then tell me the one that I ordered is not a "retail model" but a commercial model made in Asia not Mexico. Since all of Vizio's Televisions are made in either China or Taiwan this makes no sense. They then wanted to sell me a different television for more money. One that, according to CNET, is not nearly as good. DO NOT USE THESE GUYS. THEY ARE BAIT AND SWITCH ALL STARTS