The Wellness CompanyReviews of twc.health

I made a mistake on my initial purchase and I contacted support. They were VERY prompt and helpful and corrected my issue asap. My order is coming in today. This is a great start!

Super convenient and easy to use I'm so glad I ordered this. It made life so much better when I was sick and didn't feel like leaving the house for a dr appointment.

I have been using Drop from the Wellness Company for three months, carefully following the usage instructions on the label. Unfortunately, I have not lost any weight during this time, which has been a major disappointment. More concerning, however, is that I experienced a significant increase in my blood pressure. A side effect I remembered was mentioned on the product label. After discontinuing the product, my blood pressure returned to normal. Additionally, I found the product to be very expensive. The company charged me $100 over the advertised price for my second shipment, which was frustrating. To their credit, they eventually refunded the money after several emails addressing the issue. Overall, based on my experience, I would not recommend this product. I am very disappointed in the company. No real follow up on how I was progressing using the product.

I appreciate the medical information on how to live a healthier life. I did not take any of Covid vaccines and have not had a flu shot since 2019. I am survivor of breast cancer and after surgery, radiation, and chemo, I don't want to put another bad chemical in my body. I have learned from TWC there is still great medical care from knowledgeable Doctors.

April 20, 2026: Checked my credit card balance and after chatting with the credit card company, The Wellness Company recharged me $240 on April 12th. It does not show up on my online transactions because according to the credit card company, Wellness shared supporting documents supporting the case against disputing the charge and the charge was added back to my credit card. I am now disputing for a second time this erroneous charge. I forwarded TWC Support the email Wellness sent confirming the order cancellation and refund request. After I read the negative reviews for The Wellness Company, I emailed The Wellness Company twice to cancel my order. So far I have only gotten reminders to fill out the medical form so my order can be processed. My credit card was charged despite not filing out the required medical history form which states on their website is required before your order can be filled. I have initiated a dispute for the $240 I was charged with my credit card company. 3/19 - $240 charge to my credit card removed, but I am still getting emails to complete my medical history so the order can be completed.

Could not connect with their in house professionals to get approval for ivermectin so I canceled the order. $50 charge to cancel the order. Hey Wellness Company how about disclosing this when I'm making the order.

I had an issue trying to get my medical form filled out so that I could order my emergency kit. I pretty much had given up but Gina, at customer support , wasn't giving up on me. We finally got things straightened out. Thank you Gina!

I emailed the company with a product question on a Friday afternoon and received a detailed reply on Monday. Very happy with their support team!