Ty Ty Nursery Reviews | Read Customer Reviews of tytyga.com

Ty Ty Nursery Reviews | Read Customer Reviews of tytyga.com

Ty Ty Nursery reviews

399 approved reviews, newest moderated first

Debra G.
Jul 5, 2026
My paw paws are still nothing but a…
My paw paws and one cherry are still nothing but a stick! I have bought a lot just check my email you send stuff to.
Reply from Ty Ty NurseryJul 6, 2026
We’re sorry to hear your Paw Paw trees and one cherry tree have not shown growth yet. We do offer a free one-year Plantsurance guarantee and would be happy to walk you through the claim process. Please call us at 888-758-2252 so one of our representatives can review your order and help get a credit issued for replacements if the plants have failed. We are glad to hear the other 8 plants from your order are doing well and appreciate your continued business.
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Frank W.
Jul 2, 2026
By far the best bare root plants.
By far the best bare root plants I've ever purchased. Well packed, fast shipping, and healthy plants. I've bought from TyTy for over 10 years and keep coming back!
Reply from Ty Ty NurseryJul 3, 2026
Thank you so much for your continued support over the past 10 years. We’re thrilled to hear these are the best bare-root plants you’ve purchased and that your orders have arrived well packed, healthy, and quickly. We truly appreciate your loyalty and look forward to helping you for many more seasons.
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Nisti K.
Jul 2, 2026
ordered 12 trees
ordered 12 trees. 10 died within two weeks. Sent proof (photos, scratch tests). Credit was issued for price of tree. Taxes and shipping are not refunded (credited). I bought them when on-sale, now must re-purchase at higher price or "wait until we have a sale" They refuse to send replacement of identical trees, which makes most sense. Now I have to pay higher price, pay more than double taxes (more taxes since price is higher) and shipping. Why not just send replacement of identical lost items?
Reply from Ty Ty NurseryJul 3, 2026
We’re sorry to hear about your concern. We would like to look into this further, but we are unable to locate an order under your name with the details provided. Please provide your order number so we can review the order, confirm what was purchased, and better assist with the claim and credit information.
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Ron E.
Jul 1, 2026
Great shipping time order came however upon contacting them they made good on the trees just as they pro I will be doing business with them again. Very reasonable quickly…
Great shipping time order came quickly faster that expected however there is a problem with the trees they look dead I planted them in grow bag as soon I got per the instructions but no green showing as of yet. I am afraid they are dead
Reply from Ty Ty NurseryJul 3, 2026
Thank you for the 4-star review. We’re glad your order arrived quickly and faster than expected. It is common for bare-root trees to arrive dormant and take some time before showing visible green growth. Please give us a call at 888-758-2252, and one of our representatives will be happy to review the care steps with you and help see if we can get those plants going.
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customer
Jul 1, 2026
The tree that I bought wasn’t in the…
The tree that I bought wasn’t in the best condition when it arrived. The rootball didn’t have any soil. We planted it immediately hoping it would survive but it’s been almost a month now and it looks like it’s dead. All the leaves and branches have fallen off and we don’t see any new growth at all.
Reply from Ty Ty NurseryJul 3, 2026
We’re sorry to hear the tree did not do well after arrival and planting. Our trees are shipped bare root, so they may arrive without soil around the roots, but we understand your concern with the condition and lack of new growth. After reviewing the situation, we have refunded your order today. We appreciate you bringing this to our attention so we could resolve the matter financially.
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Luis L.
Jul 1, 2026
Less than 50 % survival rate and really ad customer service.
Really bad customer service. Low quality plants less than 50% survival rate after receiving and replanting. They don't send replacements they only give store credit and you have to pay the shipment again. I purchased 4 fruit trees in june and half died. This is a scam in my opinion.
Reply from Ty Ty NurseryJul 3, 2026
We’re sorry to hear you were disappointed with your order and experience. After reviewing the situation, we have canceled and refunded your order today. We understand your frustration and appreciate you bringing your concerns to our attention so we could resolve the matter financially.
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Debbie L.
Jul 1, 2026
Great selection
Great selection, very healthy plants. I received my order carefully packed and was ready to plant them immediately. Unfortunately some of them did not make it but most are doing great! Very happy with my purchase.
Reply from Ty Ty NurseryJul 3, 2026
Thank you so much for the kind review. We’re glad you enjoyed the selection and that your order arrived carefully packed and ready to plant. We’re sorry to hear a few did not make it, but we’re happy most are doing great and that you’re pleased with your purchase. We truly appreciate your business.
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Nancy H.
Jun 30, 2026
Very disappointed with the whole experience.
Very disappointed in our entire experience. My daughter who lives in Nashville wanted a fig tree for her birthday. We did extensive research as to which tree would do best in her growing zone. We visited several local nurseries looking for a Chicago Hardy fig and found none. We then explored online and ended up choosing Ty Ty. She wanted the 4-5foot tree and that is what we bought. It arrived with the top broken off (approx. 6 inches). I contacted the nursery and we followed the direction of pruning the tree. When the growth started it was at 30 inches. We were told my account would be refunded accordingly. I had asked for a new tree hoping it would be better. At this point we are frustrated with the whole experience. She wanted a tree, not a bush.
Reply from Ty Ty NurseryJul 3, 2026
We’re sorry to hear you and your daughter were disappointed with the Chicago Hardy Fig Tree and the overall experience. We understand the frustration, especially since this was purchased as a birthday gift and you were expecting a 4-5 ft tree. After reviewing the situation, we have canceled and refunded the order today. We appreciate you bringing your concerns to our attention so we could resolve the matter financially.
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