Excellent
Based on 70 reviews
Ubiqus On Demand4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ubiqus On Demand was founded in 2003 in California as Verbal Ink. The company quickly established itself as one of the top transcribing companies in the U.S. by delivering a consistently high level of service on each project and building long-term client relationships based on mutual respect and trust.Verbal Ink was acquired in December 2016 by Ubiqus, a premier global language service provider with offices in eight countries. Since its founding in 1991, Ubiqus has adapted its services to meet the changing needs of the marketplace.In addition to document translation and transcription, Ubiqus also offers event interpretation, web localization, and innovative technologies that automate its core services.Ubiqus On Demand brings together the best of both worlds. By combining Verbal Ink’s self-service platform with the global reach and resources of Ubiqus, the company offers a high caliber of service with the personalized attention, flexibility and convenience clients expect.
Ubiqus On Demand (ubiqus.io) has 70 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
70 approved reviews, newest moderated first
Sipios
Bonne experience. Cependant quelques passages "inaudibles".
Reply from Ubiqus On DemandOct 9, 2019
Merci pour votre commentaire. Après analyse, l'un de vos enregistrements présente en effet une dizaine d'inaudibles pour 30 minutes d'audio, surtout liés à des passages en franglais assez techniques. N'hésitez pas à nous signaler qu'un enregistrement est "technique" lors du passage de commande, dans le sélecteur. Nous affecterons un rédacteur moins généraliste. Bien à vous.
Julie A.
Globalement, une bonne prestation, en termes de suivi commercial, de réactivité, retour & qualité des retranscriptions.
Reply from Ubiqus On DemandSep 4, 2019
Merci pour votre commentaire et vos compliments. Bien à vous.
Yann L.
Après avoir testé beaucoup d'alternatives, mon expérience Ubiqus est très satisfaisante, tant sur la qualité des transcriptions que sur la capacité d'adaptation des équipes aux problématiques de délais qui sont les miennes.
Reply from Ubiqus On DemandSep 4, 2019
Merci pour votre avis détaillé qui nous fait très plaisir. Au plaisir de vous revoir sur Ubiqus IO.
Astrid C.
excellent travail
Reply from Ubiqus On DemandSep 4, 2019
Merci pour votre commentaire qui nous ravit. Bien à vous.
Monica
The service is great -- very accurate transcribing at a reasonable cost.
Reply from Ubiqus On DemandAug 6, 2019
Hi, Monica - Thank you for rating the accuracy of our transcription services and for being a Verbal Ink client!
Clark M.
Best of all, very easy to work with! Good pricing and meets deadlines. Sometimes I can hear words that they were unsure of, so I usually check the spots they couldn't understand.
Reply from Ubiqus On DemandAug 6, 2019
Hi, Clark - It's great that you find it easy to work with our staff at Verbal Ink. Thanks so much for leaving your feedback!
Rebecca W.
We use Verbal Ink to transcribe one-on-one interviews as well as multi-attendee meetings. The company turns around accurate transcripts in just a couple of days at an acceptable price point.
Reply from Ubiqus On DemandAug 6, 2019
Hi, Rebecca - We appreciate your feedback on our transcription services for interviews and meetings! Thanks for being a Verbal Ink client.
Gabriel C.
Great service. A little bit pricey but excellent quality and great customer service
Reply from Ubiqus On DemandAug 6, 2019
Hi, Gabriel - We appreciate your feedback on the quality of Verbal Ink's services and customer care. Thank you for your business!
