UblinsReviews of ublins.com

I love my new glasses! I ordered a pair of Ursula and one of Dominic and they just perfect in every way. Will definitely be buying more

ABSOLUTELY LOVE the glasses. Processing took a long time, but at the killer deal and amazing quality/design... it was totally worth the wait. So unique, so cute. Love withe white bevel detail on brow line. Fit great. 10 out of 10, would recommend

Human error exists and the character of a company can be readily seen with how they address mistakes. I had ordered prescription glasses but due to the mismatch of the size of the lens and my pupillary distances, it did not align correctly with my eyes and were unusable. I was disappointed so I emailed them about it asking for a refund. I did not get a refund because I got a replacement! First, they explained why my glasses were unusable then offered to make me a new pair. I ended up choosing a different design and I am so happy with my new glasses. Although I would have liked for the first pair to have worked out in the first place, I am very satisfied with how Ublins addressed my issue and fixed it.

Fix great Style great Prescribed perfect Shipped nicely No complaint

I like the selection they had. I have a high prescription so most online places cant do anything for me. I spent 700 last time i went in person for a couple pairs. Here i spent 150 for cute frames that are different and I can see out of them when they arrived despite it giving me a warning the frames may not work . I gambled and they did. I also got a cool case that holds multiple pairs and the customer service was great. They verified and corrected a typo I made when entering my prescription. Can't say much on shipping since I didnt notice the email where they needed to correct my error for awhile but came quickly after that was resolved. Id buy there again.

Can you say style? Can you say fast service? Can you say quality and accuracy? These are the best glasses and have elevated my look! I'll be returning - again and again.

Customer is awful. I would not recommend buying from here if you have a prescription. They will not assist if you order is wrong. I am partially blind in 1 eye so I ordered my glasses with progressive prescription in one eye but they put only bifocal in the other lens so now I can’t use the glasses at all. Ordered 3 pair almost $400 down the drain. I contacted customer service to ask if they would simply send a blank lens and they keep telling me my PD was wrong until they just stopped replying all together. Definitely gave someone working in the basement vs corporate customer service. I had the save issue with their competitor Fytoo. But Fytoo recent the glasses after just one and me simply paying for shipping. My advice is or from Fytoo because if they make a mistake they are not willing to correct it. Seems once they have your money you’re on your own. It really sucks that they wouldn’t help me correct this. But the way they tried to play and blame it on something that was not in question infuriated me. Clearly they just wanted me to give ip and go away and when I didn’t they stop replying. Also they had me sending pictures with a credit card up to my face and still didn’t help me. Now I regret deeply sending those pictures because why did they need them and what are they planning to do with them? Of they were not going to help me. If you are just ordering frames you get what you pay for but PLEASE DO NOT ORDER FROM HERE IF YOU HAVE A PRESCRIPTION. Glasses are trendy. Quality not the best but they would have worth it I guess for the price.

I love my product, and it was here on time