UltraFix Appliance RepairReviews of ultrafixappliance.com

Was very friendly and knowledgeable. Fixed the problem made the dryer work for my wife while ordering the part to replace. Very happy

UltraFix provided dates and times to choose from based on your availability. Text message updates were provided with information for service. Text messages were also sent when Repair Technician was on their way to the location along with ETA. Vlad came out and diagnosed the washing machine and the faulty part that needed to be replaced. He explained what needed to be done and how much the total cost would be for parts and labor. He informed us that part delivery would take about 3-4 days. Vlad returned to replace the part and tested the washing machine. Vlad was very professional and answered all my questions. I would recommend UltraFix as well as Vlad for your appliance repair needs.

Illia my technician came and diagnosed my refrigerator and had parts ordered and installed with minimal wait on parts! He was extremely professional, polite, considerate and friendly even with my dog! I would recommend him and the company above all others.

Quick diagnosis and excellent service by Khalid. He diagnosed a problem with my Bosch dishwasher on Saturday, quickly ordered and then installed a new water pump on Tuesday. We were without our workhorse dishwasher for only two days. The only negative was the charge for the part. I later found it online at a quarter of the price I was charged.

We needed service on our oven, Vlad was able to come by the same day and do the proper repairs in a short amount of time. Highly satisfied with the overall experience, would highly recommend to anyone. Thank you!

1 Star – Avoid This Company I had an absolutely terrible experience with UltraFix and feel completely scammed. They sent a technician named Vlad to look at my dishwasher (not powering on) and microwave drawer (not heating). He was in my home for less than 10 minutes and did not open or inspect either appliance internally. Without doing any real diagnostics, he claimed: The dishwasher “needed a new computer” The microwave “needed a new magnetron” and would take 2 hours to fix I pointed out that the GFCI outlet was tripped, the plug looked burned, and there was no power at the outlet at all. When I asked how he could possibly diagnose a bad computer with no power, he couldn’t explain it, opened Google Translate, and wrote that he “knows his job” and “doesn’t need to look inside.” That’s not diagnosing — that’s guessing. For the microwave, he claimed he could tell the magnetron was bad “by the sound.” There was no sound. Despite knowing something was off, I paid the $168 service fee. After he left, I inspected the dishwasher plug myself. It was clearly burned/shorted. I went to Home Depot, bought a $5.98 replacement plug, replaced it myself — and the dishwasher turned on immediately and works perfectly. So: The dishwasher did NOT need a new computer The unit wasn’t even getting power The tech completely missed an obvious electrical issue He tried to sell me an expensive, totally unnecessary repair This felt like either extreme incompetence or an outright attempt to scam me. I will be requesting a full refund and will be attaching photos as proof. This was one of the worst service experiences I’ve had. Do not trust this company to properly diagnose anything.

I m trying to contact anyone from this company no one respond , please call me as soon as posible (954) 459-1644

Beware, do not use this company. I wish I checked the Better Business Bureau website before I used them. You will find multiple complaints against them. Our dishwasher was working but we noticed sometimes the soap pod wasn’t fully ejecting and it needed a new spray arm. Their initial technician came, ordered the wrong part, collected 50% of what was owed and left. About a week later, a second technician named Chingiz came, installed the wrong part, collected the remaining balance, turned our dishwasher on to cycle and told me he “wasn’t going to wait because it would take too long and to call him if there were any problems.” The dishwasher didn’t fully cycle, when I opened it, the digital display panel short circuited and would no longer turn on. I called the company right away and requested for the tech to come out again. He returned the following day and acknowledged that this was their error and that they would replace the display panel at no charge to us. I then called the company two days in a row requesting to speak with a manger but they would not return my calls. My husband called and they finally put him through to a manager who told him they would only reimburse us for the parts ordered or we could wait 9-10 months until the part they needed to come in to fix our dishwasher. They wouldn’t reimburse us for the service fee and damage they caused to the dishwasher. At the time we bought our dishwasher they were $800 dollars now the same model is $1200. Next, I naturally left a poor review on Google. The owner responded to my google review encouraging us to call customer service again to come to a reasonable agreement. This was only to save face online. When I called again, the outcome was exactly the same except the manager then blatantly lied and told me the technician said our digital display was faulty. They lied to fit their agenda and accepted no accountability for their mistake. I reported them to the Better Business Bureau. I hope this review helps folks avoid what we went through!